If you are looking for how to leave a seller review and ratings on Poshmark then you are in the right place. Here you will know about how the seller rating system of Poshmark works.
By reading this answer on WikiAns, you will be able to write a review or feedback for the seller on Poshmark. WikiAns is the best answering site that always tries to provide the best and most relevant answers.
How To Leave Feedback Or Review On Poshmark
First of all, you have to login into your account in order to leave a review on Poshmark. The buyer can also write reviews and give feedback to the seller. The process of ratings will come when a buyer gets a product from the seller.
At this point, a buyer can choose to leave you a seller rating. The buyer will give ratings in the form of stars, ranging from 1-5. 1 star is for the lowest rating and 5 stars for the highest rating. It will depend upon the buyer interaction and experience with the seller.
If the experience was good, the buyer will give you 5 stars rating. Along with the star ratings, there is another option of leaving a comment for the seller. Here is the process to leave a review on Poshmark.
Step 1:
First of all, open your Poshmark buyer’s account.
Step 2:
Enter your login details into the required fields and press the “sign-in” button.
Step 3:
Go to the notification menu where you have received a notification from the seller, your product has arrived at you.
Step 4:
In this step, the buyer can give stars 1-5 to the seller. Be honest to give a star rating to the seller because it will affect future’s customers and also the reputation of the seller.
Step 5:
You can also leave feedback on Poshmark in form of comments. This comment is also called Love Note.
Once you have done, click on “submit your review“.
Usually, the buyer has a time of 72 hours to accept their purchase. A buyer can leave a rating at any time. An option of editing comments or updating your review is also available for buyers.
A seller can see his average ratings by visiting My Closet Stats available in the Poshmark app.
Who Can See Seller Ratings?
Anyone who uses Poshmark app can see seller ratings. People can visit your closet’s about page to view seller ratings and Love Notes. These Love Notes are visible to users who are logged in through the Poshmark mobile app.
The good thing is that if a buyer will not give you full star ratings and love notes then seller and buyer can only see this negative rating. It means seller and buyer both are able to view bad ratings or negative feedback in the app.
But Poshmark support team can access data on each person’s ratings. This is because they want to solve any issues between buyer and seller.
Why This Happened?
No doubt, it’s a good thing that everyone can see seller 5-star ratings with Love Notes. This will help potential buyers to feel more relaxed and comfortable about shopping in your closet.
So, it’s very important for the sellers that they have some positive reviews and ratings. Otherwise, the buyer might raise a red flag for you. That’s why to be sure to write correct descriptions about the product.
If the buyer has any queries then answer him in a polite and humble way. Ship their products with extra care and love.
If you have lukewarm or negative ratings then no problem, these will help you to improve as a seller. A seller can view improvement in the categories if a buyer leaves 4 stars or less rating. If your buyer was not satisfied with your product then ask them what you need to improve.
This will be helpful for you in the future to get more positive reviews. One thing to keep in mind, your improvement should be very fast. If a seller will do this then the next review will be stellar.
It can be seen that certain people will leave negative reviews for no reason. It’s impossible to satisfy them. When you see this situation, don’t worry no one else can see it. It’s natural you will go frustrated but in the end, keep relaxing your mind about it. Don’t think so much about it and focus on your next sale.
Best And Easy Method To Get 5-star Rating
Here is the method of how to get 5-star rating on Poshmark. Keep the following things accurate as you can.
- Take clear photos of product’s front and back.
- Second thing after folding, pack your item with extra care.
- You should include a hand-written “Thank You” Note for the buyer upon his purchase.
- Shipment process should be fast. Note more than two days.
What to do when buyer doesn’t rate the transaction
Sometimes it’s happened that a buyer will get his product and don’t leave any feedback or rating. At this time, don’t feel the buyer is not happy with his purchase.
Maybe the buyer completely forgot about it or it was their first time purchasing on Poshmark. Don’t think too much about it, sometimes usually people don’t have time to give reviews or they don’t know how to do it.
If a seller faces this kind of situation, just contact the buyer and politely ask about the review. It’s totally appropriate that you have contacted your buyer about leaving a review. You can do this by mentioning the buyer in your own listing.
It’s not right to comment on the buyer’s listings because they might not remember who you are or what they bought. So, if you ask for feedback on your own listing it makes very clear what you are discussing.
Conclusion
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I need to talk to a representative of Poshmark about an illegal transaction done on their website July 2nd
Hi Steven Kopp,
https://poshmark.com/contact
Visit above link and at the end of that page click on “Hit Us UP” to chat with Poshmark customer service.
Thanks for asking us.
Poshmark has the WORST customer service on the planet!! They DO NOT stand behind anything!! As the saying goes, you get what you pay for. Be aware there is A LOT of shotty merchandise on their site. I paid $445 for some CLEARLY defective leggings………took over 10 days to TRY VERY hard on my part to do a return. I showed all the evidence and more of how BADLY put together they are!! If we had a court hearing, I would have won hands down. They just denied me today, and then INSULTED me with a $20 credit to find something else. This was a VERY EXPENSIVE, NOT RIGHT ORDER!!
I say to you all, if you do buy from them, DO NOT give up your fight. I then went to my credit card company, told them ALL the horror stories of these leggings, and they agreed with me. They also are NOT a fan of Poshmark, as they get many complaints such as mine against them quite frequently.
Just do yourselves a favor……….please buy from other sites YOU CAN TRUST, even if you have to pay a bit more. You won’t be sorry, I promise you!! Poshmark’s greed, and who care’s about you attitude, will HOPEFULLY shut them DOWN one day VERY soon!! My case went on for 9 days……RIDICULOUS!!
I say again, PLEASE DO NOT SHOP THIS SITE, and BOYCOTT IT as I now will. They are the SUCKIEST of the SUCKY!! Other REPUTABLE sites will have what you want, and the VERY BEST customer service to go with it!!
Dear Janet,
Your opinion has been posted. Thank you for sharing it with other people.
I agree with the above comment, Poshmark does have the worst customer service! The fact that you can’t reach anyone by phone only email says a lot in my opinion. I bought a bag that said like new / great and no stains. Needless to say there were plenty of stains. I set up a case and was denied because they said I tried to clean it. I didn’t try to clean it, what a lie! I also requested a return within 30 minutes of receiving it. I deleted all my listings and will no longer buy or sell on Poshmark. They are the worst!!
I wish I’d seen all these comments before my last purchase. I’ve purchased items on and off for a little over 2 years but my recent experience has me reeling. I purchased an item that had clearly been altered. I reached out to the support team and they denied my claim stating they’d asked me twice for additional information. The moment I uploaded the additional pictures they declined my request. Literally within minutes of me submitting the additional information. I pleaded with them and no one would respond. I don’t think I want to be associated with a company that would treat its customers so poorly. I am truly dissppointed in Poshmark and I will keep telling the world until this is resolved!!
Worst poshmark seller I’ve dealt with 18 years of buying online. alwayschoosejoy
Clueless seller & all overprice junk! Can’t believe people buy garage..