How to Leave a Review on Shopify [Updated 2023]

If you are looking at how to write a review on Shopify then you are in right place. You can write or leave a review on Shopify product reviews apps. This kind of app is available on every seller page. You can go there and leave a review on Shopify.

Lots of people buy their desired products on daily basis on Shopify. In this article, you can also know about how to contact Shopify customer care service number. 

Leave a Review by Using Shopify Product

Leave a review on the Shopify product will allow you to share your experience with the seller. Reviews play an important role in the credibility of a seller. In order to leave a review on Shopify, you can use the following steps.

1. First of all, you have to get login in to your Shopify customer account.
2. Then go to your profile find my orders or purchases.
3. Find the product that you want to write a review.
4. In this step, click on write a review.
5. In the blank box, write your experience with the seller.
6. Be honest to write a review on Shopify because it will help other customers in future.
7. Rate the seller by giving stars from 1 to 5.
8. Once you have done, click on submit.

By adopting above steps, you can leave a review on Shopify. If you don’t find above steps then you can contact Shopify customer support. Don’t know how to contact? Good news, here is the answer at the end of this article.

A brief Introduction about Shopify Product Reviews App

• By the help of Shopify product review you can add customer reviews on your products. In this way, new and existing clients will have the opportunity to engage with you. This will also help to encourage sales.
• Product review app has elegant themes and it will automatically match with your store’s appearance.
• The interesting thing of this application is to customize and edit the stuff without any sort of code.
• You can also perform bulk actions like filter, hide, publish and manage reviews very easily.
• Users have also the option of CSV export and import.
• You can also have the opportunity to put your reviews scores to Google search results.

How to publish a review on Shopify app

In this section, seller can learn about how they can publish a review on Shopify app. You can publish customer review in two ways.

Number one, you can enable automatic publishing of the product reviews and the other one is to do it manually. Here are the steps to write a customer review on Shopify app at the seller end.

1. First of all, visit the admin page of your Shopify seller account.
2. Then go to the “Apps”.
3. Here you search for “Product Reviews”.
4. In this step you can see “unpublished”, click on it.
5. Find the review that you want to publish or write on your Shopify store.
6. Once you have done, then you can click on “Publish”.

The above steps will help you to publish an unpublished review on Shopify. If you have published a review and after some time you might think, it should be not there.

Then you can delete it. The following section will show you that how you can delete a review on Shopify.

How to delete a review on Shopify review app

Now you will learn about how to delete a review on Shopify review app. Apply the easy steps given below.

1. In the first step, you have to visit your Shopify admin.
2. Then just go to the Apps
3. Here find the “product reviews”.
4. In this step, you can see customer reviews, just click on the review that you want to delete.
5. Hit the “delete” button.

So, these are the above steps to delete a review on Shopify. Sometimes sellers see inappropriate reviews on their page and they want to mark them as flagged.

Now you can read about how to report an inappropriate review on Shopify.

• Go to your online store view page.
• Read the reviews carefully. If you think some of reviews are offensive then you flag a review as inappropriate.
• In this step, you can click on “Report as inappropriate”.
• Now these kinds of review will move to the “flagged” tab.
• A seller can see them in Shopify admin.

If you have any problem then you can contact at Shopify customer support service telephone number. The following paragraph will let you know how you can contact Shopify customer support.

How to Contact Shopify Customer Care Service Support Phone Number

Need any help and looking for Shopify customer service? Don’t worry; here you will learn about how to contact Shopify customer care service support telephone number.

If you have bought something from a Shopify-hosted store, and you want to know about the order that you have placed on it. Then the store is responsible for its business policies.

But here you can read how you can contact Shopify and its stores. In this article, you will learn two methods to contact Shopify.

Method: 1

In the first method, you can contact Shopify support team by using following steps. Shopify support team is always there to help you 24/7.

Use the following steps about how to contact Shopify customer service.

1. First of all, you need to visit the “https://help.shopify.com/en/questions”
2. In the second step get login into your Shopify account.
3. Now you have to put a short description regarding the type of question in the search bar.
4. It will show you a list of results. If you can’t find your answer then you can click on “continue” which is located under the “Get Support”.
5. Here you can select the available options in order to contact with Shopify customer care support service phone number 888-746-7439.

So, that’s all about method 1 to contact with Shopify customer support service live chat. However customer service number for Shopify plus is 888-746-7439.

Method: 2

If you are facing any trouble regarding order’s tracking then you can contact with the store or carrier service. Read the following instruction carefully.

Contact an online Shopify store

If you are searching for how to contact the Shopify store if you have any problem with the order then you can contact the store directly.

Steps to contact Shopify customer support service of an online store.

1. In the first step, you have to visit home tab in the shop.
2. Then look for “order” and click on it.
3. Now you can scroll down to the store’s profile and tap on “contact”.
4. Here you can find the option of sending “Email” directly to the retailer.
5. You must copy the “Shopify store email address” so that you can use it later.

If you have already a confirmation email from store then you can reply back for any help. People can also use method: 1 as the answer of how to contact Shopify for help. Method: 1 is explained above. Looking for how to contact a carrier service, then read it below.

Contact a carrier

You can contact carrier for those orders who are in transit and delivery related information. Below steps will help you in this case.

1. In the first step, get login into your account.
2. Here just click on “order”.
3. Now click on “show details” located under the order tracking.
4. In this step, just click on “contact” next to carrier name.
5. This will get you to the option of contact carrier or visit the website