If you are looking for how to cancel Kroger pickup order which was previously clicklist then you are in the right place. In this article, you will learn how to cancel or modify Kroger pick-up orders. basically, pickup is the online ordering service of clicklist.
If you have chosen pick up order facility of Kroger then the staff will bring out your purchases and put them into your car. Reach the store in your time slot to avoid rush. Generally, between 7 am to 9 pm is a peak time.
To cancel Kroger pickup order is a very simple process. You just need to visit official website and log in to your account. Then go to ‘My Purchases’ section and find the order you want to cancel or modify. On the order page, click on ‘cancel’ and proceed further to confirm your cancellation request. For full information, read below.
How To Cancel Kroger Pickup Order
If you have changed your mind and want to cancel your existing Kroger pick up order then apply the following steps.
- First, visit the official website or Kroger App
- Login to your account.
- Next, go to “My Purchases” in your account history.
- Choose the pickup order you want to cancel.
- Lastly, click on “Cancel” button.
By using above steps, customers can submit pick up order cancellation request to Kroger. Still, if you are facing any kind of problem then contact customer support at 1-800-576-4377.
Kroger customer service hours:
- Monday to Friday from 8 am to Midnight EST
- Saturday and Sunday: Between 8 am to 9:30 pm EST.
What Happens Next If I Cancel My Order?
After your order cancellation, you will get a refund from Kroger. You can contact customer service and ask them for your refund.
How To Return Kroger Items And Get A Refund?
At the time of your pick up delivery, Kroger staff will review any substitutions in your order. You can reject these choices if you don’t want to keep them. However, the return option is still available for you if you have reached your home.
To get a refund from Kroger, return unwanted items to a store and avail your full refund. Alternatively, you can apply for a refund by using following steps.
- Login to your account and visit “My Purchase”.
- Open your recent order and choose “Request a Refund”.
- If request is not accepted online then contact customer support.
In order to get a refund of items purchased via Kroger Third Party Partner, contact your seller directly. Next, the seller will issue your refund.
How Long Does Kroger Take To Refund?
Once you will submit the request, Kroger will take 5 working days to refund your money. In the case of Third-Party Partner, the seller will send you a confirmation email regarding your request for a refund.
Customers can see refunds in their bank accounts within 5 business days. The refund will be processed through the same payment method.
How To Modify Kroger Pick Up Order
Those customers who have placed orders for next-day pickup can modify or edit their products until Midnight of the day before their scheduled pickup.
- Log in to your Kroger account.
- Next, visit “MY Purchases” section.
- Select pickup order and click “Modify/edit”.
- Add or change items to your next-day scheduled pickup order.
After you’ve made changes to your order, Kroger will notify you with an email.
Where to Modify Kroger Same-Day Pickup Order
Modification or changes to your same day pickup order is not possible. However, if a customer needs to modify its order then cancel the previous order and place the new one. Also, keep in mind that you may not get the same time slot for your new order.
Final Thoughts
WikiAns hope that you have got the answer to How Do I Cancel My Kroger Pickup Order? Still, if you need more help then you can ask us in the comment section below or contact customer support.
Think twice before cancelling your order because you may lose your time slot. However, you can also share your Kroger shopping experience with other people by writing it below.
Read Also: How to cancel a YesStyle order
