If you are looking for how to cancel online order Watsons then you are in right place. In this article, you will learn about how you can cancel your order on Watsons app if you have changed your mind. Watsons has become one of the largest online shopping platforms in Mainland China, Hong Kong, Taiwan, Macau, Singapore, Thailand, Malaysia, Philippines, Vietnam, Indonesia, Russia, Turkey and Ukraine. Also, Watsons give the lowest value guarantee to its customers.
If you are cancelling your order due to overprice then wait and read Watsons low price guarantee. According to this, if any customer finds an exact product with less price then inform Watsons and give them printed or posted proof of the offer. They will surely beat that product in price. Guaranteed!
To cancel order Watsons is a very easy process. You just need to contact Watsons customer support to submit your order cancellation request. We suggest you check the status of your order first. If your order is in the shipping process then you would not be able to cancel it. In this case, receive the order and send it back to Watsons if you don’t want to keep it. For more info, please read below.
How To Cancel Online Order Watsons
If you have changed your mind after placing the order then don’t worry you can contact Watsons customer support and ask them to cancel your order. Alternatively, apply the following steps to submit your order cancellation request.
- First, you need to visit the official Watsons website.
- Next, scroll down the page and click on “Chat” icon.
- A chat box will open and ask you about your “Name”.
- Then it will ask for your “Email Address”.
- Select the first option “Order Related” from the list.
- In the next steps, choose “Cancel order” option.
- Follow the instructions provided by the support agent.
If you cannot cancel your order on Watsons, don’t worry. Receive the order and send it back to Watsons within 7 days after the delivery. After that, Watsons will accept your return and process your refund. You will get a refund via the original payment method.
By using above steps, you can submit your order cancellation request to Watsons customer service. After that support will inform you whether your order is cancelable or not.
How To Cancel My Order In Watsons App?
Before going to start order cancellation process, we recommend you check its status first. If the order status is shipped then you are unable to cancel it. To submit an order cancellation request on Watsons app, apply the following steps immediately.
- First, open Watsons app and log in to your account.
- In your account, go to order history.
- Find the order you want to cancel.
- Open the order and click on “Cancel” button.
- You will receive an order cancellation email from Watsons.
The above steps will help you to cancel Watsons order on app. If the cancel button is not clickable then simply receive the order on delivery day and return it to get a full refund.
How To Modify Watsons Order Online?
Unfortunately, Watsons does not allow to modify the order once it has been placed. We suggest you cancel the previous order and make a new one. Also, you can get an opportunity to customise your order on Watsons. They provide a wide range of customizable indoor and outdoor furnishings and home entertainment.
Customers can perform the following customization to their orders.
- You can choose different sizes and finishes.
- Pick fabrics of different colours and styles.
- Select your preferred pool package.
Can I Cancel Watsons Order After It is Shipped?
No, you can’t cancel Watsons order after it is shipped. In this case, customers can only contact support team by using the email form or phone numbers. If the customer support is unable to cancel your order then receive the order on delivery day and return it to Watsons.
Once your return is accepted at Watsons then you will get a full refund of your amount.
How To Get A Refund From Watsons?
Watsons always give importance to its customers. If you are not satisfied with the item then you will get a refund from Watsons. Your refund will be processed through the same payment method.
- To get a refund from Watsons, start a return process.
- The returning order must be unused and unopened.
- Original packaging and tags must be attached to the items.
Watsons will take 2-5 business days to process your refund. It will also depend upon your bank processing time. If you have used a gift card while purchasing the item then you will get a refund in the form of gift card immediately.
Final Thoughts
WikiAns hope that you have got the answer to how to cancel my order in Watsons app? We suggest you start the order cancellation process immediately. If your item is in the shipping process then you can’t submit an order cancellation request online. However, you can start a return process if your order is not cancelable.
Read Also: How to cancel order on Ezbuy
Why does Watsons cancel their customers’ orders without any concrete and specific reason?