If you are looking for how to cancel a romwe order then you are in the right place. In this article, you will learn about how you cancel your order on romwe and get a refund. Romwe is one of the biggest online fashion product selling platforms. A lot of people purchase their favourite items on romwe online.
However, if they have changed their minds then romwe also provide order cancel solution. They are selling quality products for different occasions. Romwe operates its business globally. Romwe USA, UK, Canada, Australia, France, and Mexico order cancel method read below.
To cancel order on Romwe is a very simple and quick process. Customers can submit order cancellation requests for both “Prepaid” and “COD” orders. Contact customer support immediately after placing the order because there is a very short time to submit romwe order cancellation request.
How To Cancel Romwe Order
If you have placed an order on Romwe and want to cancel it then you can do it for two types of orders. Both romwe prepaid and cash on delivery orders can be cancelled within the time period of 6 hours.
Keep in mind, if your order is in shipping state then you can’t submit a cancellation request. That’s why apply the following steps immediately.
For Prepaid Order
If you want to cancel romwe prepaid order then just contact customer support. Speak or use live chat option and ask customer support agent to cancel your order. Romwe customer support is very helpful. They’ll surely accept your cancellation request and issue a full refund.
- Go to Romwe official website and log in to your account.
- Next, click on “Customer Service” icon.
- A chat box will appear, type “Cancel My Order”.
Communicate with romwe support agent and submit your order cancellation request.
Cash on Delivery Order
If you have purchased an item via COD method then you can submit order cancellation request by yourself. You have 6 hours to cancel the purchase. Read below steps.
- First, sign in to your Romwe account by using an app or website.
- In your profile, click on “My Orders”.
- Find the order you want to cancel.
- Lastly, click on “Cancel” button next to the order.
By using above simple steps, customers can submit order cancellation request. However, if you have received an email from romwe regarding shipping status then you can’t cancel your purchase. In this case, receive your items and send them back to romwe.
What happens if I cancel My Romwe Order?
If you have cancelled your order then check your email inbox. Romwe will send you an email regarding order cancellation request. After the successful cancellation, you will get a refund from romwe. Also, you will get your coupons back.
How Long Does Romwe Take To Refund?
Romwe will take 2-7 business days to refund your amount into your PayPal account. If you have used a bank credit card then a refund will be processed in 10 to 30 working days. It will also depend upon your bank card time.
Customers will get a confirmation email from romwe regarding refund process. Also, romwe will send refund via the same payment method. Check your romwe wallet for free coupons and discounts.
Can I change/modify my order?
Customers can modify or change their items before shipment status. If you want to change any size or colour of the dress then you can do it. However, If the status of your order turned as ‘shipped’ then you’re unable to change any item.
WikiAns hope we’ve provided the answer to how do you cancel a romwe order? However, if you have any questions then ask us in the comment section below. In the above article, you can read about the cancellation process of both romwe prepaid and COD orders.
For more information, please contact customer support. You can also leave your review on romwe by writing it below. We’ll publish your reviews on our site.
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