If you are searching for fantastic furniture return policy then you are in right place. In this article, you will learn about how you can return/exchange your items to fantastic furniture. Also, we’ll explain here the refund policy of fantastic furniture. This brand is one of the top online shopping platforms in Australia.
Fantastic Furniture provides an easy return and exchange items policy to its customers. They understand sometimes, customers bought too big or too small items which don’t fit right in their homes. At this point, people want to change or return items back to the supplier or where they bought them. If you have ordered something online from fantastic furniture and now want to return it then don’t worry here is the solution. Fantastic furniture is similar to Portmans.
Fantastic furniture return policy is consist of very simple steps. Customers can return any item back to fantastic furniture within the time period of 30 days after the delivery. Just visit any nearest store to return items to fantastic furniture. Keep proof of your purchase while visiting the store. Without receipt, it can be difficult to fulfil the requirements of the return policy.
Fantastic Furniture Return Policy – The Points You Must Know
According to fantastic furniture returns policy, people can return or exchange items within 30 days after the delivery. If you have received a faulty item or the colour of your product is not the same as you ordered, you can return it to fantastic furniture for a full refund.
Read below the important points of Fantastic Furniture Return Policy:
- All the customers have 30 days to return items after the receiving date.
- Simple visit any nearest fantastic furniture store to process your return.
- All items must be unused, undamaged and in their original condition.
- Returns due to wrong size and colour or simply not right in your home are accepted.
- Once the return is processed, you will get a full refund without delivery costs.
Fantastic furniture also provides a collection facility if you are unable to deliver the furniture to the store. For this, collection charges will be applicable.
How Do I Return My Items to Fantastic Furniture?
The return process of fantastic furniture is very simple and straightforward. Just bring the item to the nearest store for easy returns.
If you are unable to bring the item by yourself then you can arrange a pick-up service from your home. For this, call fantastic furniture customer service (pick-up and re-delivery fees apply).
To speed up fantastic furniture return process, apply the following steps:
- First, you need to download “Return Slip” here.
- Next, fill out information like name, order number and date etc.
- Then write “quantity” and “reason code” of item.
- You will see different reasons for online returns.
- The last section of return slip is for “fantastic furniture use only”.
Once you have downloaded and fulfilled the required fields then visit the nearest store of fantastic furniture to initiate your return. Also, bring the original order receipt with you while visiting the store.
What is Fantastic Furniture Refund Policy?
Once your return is accepted at the fantastic furniture warehouse then you will get a full refund via the same payment method. Your returning items must be unused and undamaged. Fantastic furniture gives 30 days for online returns.
While visiting the store please bring proof of purchase with you. Normally, it could be a receipt and your ID. Keep in mind that the delivery fees are excluded from the refunded amount.
How Long Does Fantastic Furniture Take To Refund?
Fantastic furniture will take 2-3 business days to refund your amount. It will also depend upon your bank processing time.
Does Fantastic Furniture Offer Change of Mind Returns?
Fantastic furniture doesn’t offer change of mind returns on mattresses, ex floor stock, items sold ‘As is’. Also, items with defects that have been brought to the customer’s attention are excluded from the return policy.
Fantastic furniture also does not accept the returns of “Made to Order” items such as MyChoice custom sofas, armchairs and ottomans, or pet products. Also, if you have purchased items in commercial quantities then you can’t return them to fantastic furniture.
How Do I Return A Faulty or Damaged Item to Fantastic Furniture?
If you have received a faulty or damaged item then you can send it back to fantastic furniture for a refund. Upon receiving the item, the support team will carefully examine the product to verify that the defect is covered by the Quality Guarantee.
If the defective item follows the return policy guidelines then you will get an option to repair the product or replace it with another item. There are no charges for faulty item replacement. Just visit the nearest store with the item to return or exchange it.
Does Fantastic Furniture Offer Exchange Policy?
Yes, customers can exchange items at fantastic furniture. For this, you will have to visit the nearest store with proof of your purchase. The exchange policy also consists of 30 days after the delivery. The product must be unused and undamaged if you want to exchange it.
Your proof of purchase can be a receipt and ID. While exchanging items with other products, you will have to pay any difference in the price. For example, if the price of the new item is higher than the previous one then you will pay the extra price via the same payment method.
Final Thoughts
WikiAns hope that you have got the answer to what is the fantastic furniture return policy? In the above article, we have discussed all the major points of fantastic furniture returns policy. You can read above how you can return the faulty or damaged items and get a refund.
Also, you will know about how you can exchange items at fantastic furniture store. Still, if you need more help then you can contact customer support. If you want to share your shopping experience with other people then you can write it in the comment space below. We’ll publish your reviews on our site.
