If you are looking for how to cancel an order on fragrance direct then you are in right place. In this article, you will get complete guide on how cancel fragrance direct order for a full refund. Based in the United Kingdom Fragrance Direct is a top beauty retailer. It offers stock over 1400 products across 600 big-name brands, designer labels and high street favorites.
Fragrance direct cancel order consists of easy steps. For this, just reach customer support and ask them to cancel your order. Actually, there is very little time to cancel the order after placing it. Therefore you must need to contact support service immediately and submit your request of cancel order fragrance direct. Below you will get complete information on how you can contact customer support.
Fragrance Direct also offer branded beauty products along with a full range of gift sets. They mainly focus on the fragrance market that’s the reason the company’s name is Fragrance Direct. Collection of items is updated regularly. Anyone can buy different products with no effort from our online store. The procedure is same as fabfitfun cancel order.
How To Cancel An Order On Fragrance Direct
You can submit your order cancellation request to fragrance direct via online. For this, you just need to submit an online form. Filling out all the necessary information asked in the form. Once your order successfully got cancelled then you will get a refund from fragrance direct via original payment method.
Apply the following steps to cancel order fragrance direct:
- First, you will need to click on “Cancellation request” below.
- On the next page, you will see an online email form.
- Select the subject from drop-down list as “Cancel an order”.
- Then write your name, email address, and order number in required fields.
- In the message box, ask the customer support to cancel your order on fragrance direct.
- Lastly, solve the CAPTCHA code and hit “Send message” button.
By using above simple steps, you can submit your order cancellation request to fragrance direct. We suggest you fill out above form as soon as possible after placing your order. However, if you are unable to cancel your order then don’t worries you can simple return it to fragrance direct for a full refund. Below you can read about the return policy of fragrance direct.
What is Fragrance Direct Return Policy?
If a customer is not satisfied with his/her order or has simply changed, he can return any unopened product. The return item must be in its original condition. We welcome returns subjects to the following terms. Anyone can return his/her order FREE of charge in the UK using the Royal Mail Post Office.
On the return page, enter your order number, name, and address and email address. Please retain your proof of postage. You will also need to download and take out a print of fragrance direct return label.
I Have No Printer At Home What Should I Do?
Let suppose you do not have a printer you can still create a returns label on the official return page. You will get an email containing a QR Code of return label. When you take your item to the Post Office, you can show them the QR Code using a phone or tablet. They will scan the QR Code and print your return label for free.
How To Get A Refund From Fragrance Direct?
If you return the item within 60 days of receiving it then you will get a full refund to your original payment method. Keep in mind we will not refund any postage you may have paid on the original order.
What Do You Say About Return A Faulty Item?
Let’s take an example where you received an order which is damaged or faulty or an incorrect item, you can contact Customer Service. You can contact Customer Service via email or telephone given below within 60 days of receiving. Keep in mind that you do not dispose of any broken item.
Because they demand photographic evidence to support any claims for damages. After this, they will give you a full refund or replacement.
How Do I Contact Fragrance Direct Customer Service?
In case of any query you can chat with our friendly team. If you want to have advice on beauty tips or an answer to a question, a highly trained team will help you out. You contact our Customer Service team via email help@fragrancedirect.co.uk or call 01625443143 (9:00am to 5pm Monday to Friday and 10:00am to 4:00pc Saturday).
Final Thoughts
We hope that you have got the answer to how to cancel an order on fragrance direct? Still, if you need more help then you can write your questions in the comment section below. In the above article, we have discussed all the possible ways to cancel order fragrance direct.
However, if you are unlucky to cancel your order then read above the return policy of fragrance direct. Those who are looking for how to leave a review on fragrance direct, can use the below comment space to share their experiences.
