Looking for how to cancel hot topic order? Don’t worry you are in right place. In this article, you will get the complete procedure to cancel an order on a hot topic website online. Hot Topic is one of the best US-based retail chain companies.

Many people around the world buy rock culture-related clothing and accessories from Hot Topic. They are also selling licensed music on CD. Hot Topic gets approximately 40% of its revenue from licensed brand T-shirts. Procedure is same as coach cancel order.

This company opened its first store in November 1989 in Montclair Plaza, Montclair, California. Today, Hot Topic has approximately 688 locations in the United States, two stores in Canada, and six shops in Puerto Rico.

how to cancel hot topic order

How To Cancel Hot Topic Order

If you have purchase something on Hot Topic and you want to cancel your order then unfortunately this option is not available yet. However, you can contact Hot Topic customer support at phone number 1 (800) 892-8674 to cancel your order.

If the hot topic phone number is already in use then apply the following steps to speak to someone at the Hot Topic customer service representative.

  1. To cancel your order on hot topic, click on following button “Contact HT”.
  2. It will lead you towards customer service of Hot Topic.
  3. Next you can see two numbers. USA based customers can dial 1-800-892-8674.
  4. Remaining international customers can use this phone number 1-626-603-3182.
  5. If above phone numbers are not working or busy then click on “Live Chat”.
  6. Hot Topic customer service is very helpful. Explain your issue with support team and surely they will help you.
hot _topic_how_to_cancel_order

Due to the fast order processing system of Hot Topic, your order is immediately sent to the shipping unit. That’s why you are not able to cancel the order.

However, if you are not happy with your purchase then you can return it to Hot Topic. Just Track your order and once you got it then you can simply send it back to Hot Topic.

How To Track Hot Topic Order

Here you can find complete steps to track or check the status of your Hot Topic order. This method is also applicable for those users who are not registered at the official website.

  1. To tracl hot topic order online, tap on “Check Status” button given below.
  2. Next enter the order number in first blank space.
  3. Then write your email address in the second empty box.
  4. On next page, you will see the tracking details of current location of your parcel.

If you are a registered user then you can track your order by visiting the official website. Next, get a login to your account. Click on ‘order history’ to view the current shipping status. Normally, ship-to-store orders reach in 8 business days and 21 days for HI, PR, and AK.

Important Note:

“If you don’t know how to return to Hot Topic then you can ask us in the comment section below.

Our qualified staff will explain to you the complete step-by-step process of returns. Surely, you can ask anything from us. We are happy to help you.”

Hot Topic cancelled my order

If you are going through a situation like hot topic cancelled your order then don’t worry it happen due to backordered item. It is also quite possible your required item is sold out.

In this case, don’t panic and just wait to get a full refund from hot topic website against such types of orders.

How long does it take to get a refund from Hot Topic?

Usually, customers can get a refund from Hot Topic in 1 to 7 working days. Your refund will be sent to you once the Hot Topic warehouse got the item back.  

Normally, 2-4 weeks are required to get back items to the warehouse.

What does it mean Hot Topic order still processing?

It means your order is in the ready shipping process. If you have selected a standard shipping method then it may vary or arrive within 10 working days.

Saturdays and Sundays are not included in working days. If you want to know about your order or submit any complaint then please call hot topic customer support phone number.

Can I change my order before I have finalized my sale?

Yes, you can change your order before you have finalized the sale. Customers can add or edit their shopping cart by clicking on the link available on the checkout page.

If you have submitted your order then you are unable to edit it.

How do I receive my 10% discount for being in the military?

You can receive a 10% discount for being in the military by calling customer service number 800-892-8674. International customers can dial +1626-603-3182 to avail of a military discount on Hot Topic.

Their customer support team is very competitive and they are always happy to hear you. In order to get a military discount, you have to provide military ID details.

Hot Topic Customer Service Email

If you want to contact Hot Topic Customer Service through Email then you can do it by following steps.

  • First of all, hit the following button named as “Send Email”.
  • On next page, you will see Hot Topic ‘Email Form’.
  • Select the ‘Subject’ for email.
  • Then enter your first and last name.
  • Next write your email address.
  • After that, enter your phone number and order number.
  • Explain your problem in comments box.
  • Check the box “I’m not a Robot” and then click on “Submit” button.

By adopting the above steps rightly, you can send an email to Hot Topic. Typically, they will reply to you within 1 to 3 business days.


WikiAns hope that you have got the right answer to how to cancel hot topic order online. Still, if you are facing any problems then you can tell us in the comment box below. Our expert team will try to sort out your issue as soon as possible.

This platform is also useful for sharing hot topic shipping reviews. You can share your shopping experience at Hot Topic with other people by writing it below. Your honest reviews will help new customers in the future.

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