how to cancel order on goat

If you are searching for how to cancel order on goat after 3 hours then you are in right place. In this article, you will learn about how you can contact goat customer support and request them to cancel your order.

GOAT was founded by two friends Daishin Sugano and Eddy Lu. You can buy more than 800,000 sneakers online from GOAT.

A decades-old sneaker marketplace Flight Club was acquired by Goat in 2018. What does it mean GOAT? It means Greatest of All Time: G_O_A_T.

how to cancel order on goat

GOAT Group is working in more than 164 countries of the world, like the USA, UK, Canada, Australia, UAE, Europe, Asia etc.

How To Cancel Order On Goat After 3 Hours

You can cancel an order on goat within the time period of 3 hours. After 3 hours cancel order button will disappear from your account.

In this situation, just contact your seller or try to reach GOAT customer support.

If they are unable to cancel your order on GOAT after 3 hours then you can also return it. To read the procedure of the GOAT customer support email, read the last paragraph.

  1. To cancel GOAT order online, log in to your account by using app.
  2. Find the order that you want to cancel it.
  3. Next you have to click on “Cancel” button.
  4. This option will remain there before the seller confirms your order.
  5. GOAT has rights to cancel the order on your behalf.
  6. If the seller has confirmed the order then customer will not able to cancel it.

By using the above steps, customers can easily cancel GOAT order within the time period of 3 hours or before the seller confirmed it.

If three hours have been gone then you can reach GOAT customer service or directly contact the seller. GOAT customer support service email is given below.  

Does GOAT refund your money?

Yes, the GOAT will refund your money. You cannot cancel a GOAT order after 3 hours but the best solution is for you to return the product and ask them for a refund.

Customers have usually 3 days to send the parcel back to GOAT from the date of delivery. Once they got back the product they will refund your amount.

How long does it take to receive your money from GOAT?

It will take 3 to 5 business days (excluding holidays) to receive money from GOAT. They will refund your amount through the original means of payment.

Why GOAT canceled my order?

GOAT can cancel your order due to following circumstances.

  • The seller is unable to complete your order.
  • Your requested item is out of stock.
  • Incorrect payment method.

However, customer support will help you in this matter.

My order was canceled. Can I still buy the item?

Yes, you can still buy the item if your order was canceled. Maybe the item will not available at the same price but you can still buy it.

If you have your own price then you can place an offer by using GOAT app.

GOAT Customer Service Email

If you unable to cancel the order on GOAT after 3 hours then you can return it back to seller or contact customer service.

If you want to send an email to GOAT then apply the following steps carefully.

  1. First of all, you need to click on button given below.
  2. In the next page, enter email address.
  3. Then write ‘Subject’ and ‘Order number’ respectively.
  4. Next you have to select ‘product type’ and who you are, ‘seller or buyer’.
  5. In the description box, explain your issue and attach the file if you have.
  6. Lastly, click on ‘submit’ button.

By using the above steps you can send an email to GOAT customer support team.


WikiAns hope that you have got the answer to how do I cancel GOAT order online after 3 hours. Still, if you have any questions in your mind then you can ask us in the comment section below. Our expert team will help you in this regard.

You can also ask publically your questions by writing them below. You can also share your GOAT shopping reviews by writing them in the comment box given below. Your honest reviews will help new customers in the future.  

Read Also: Portmans return policy

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