If you are looking for how to cancel Patagonia order then you are in right place. In this article, you will get complete guide on how you cancel an order on Patagonia for a full refund. Yvon Chouinard founded an American retailer of outdoor clothing called Patagonia, Inc. It is based in Ventura, California. Patagonia has a website portal; you can place orders online for purchasing items from it.
Patagonia cancel order procedure consists of simple steps. First you will need to check the status of your order. If the order is in transit state then you are unable to cancel it. Therefore, we suggest calling the Patagonia customer support immediately after placing your order. Patagonia’s business model is making and selling high quality outdoor clothing products. The process is same as backcountry cancel order.
Packaging and shipping of products are completed within 2 business days. Orders placed on weekends or holidays will be shipped on the next business day. Patagonia measures transit time in business days from Monday to Friday (Excluding Holidays). For full information related to cancel order Patagonia, read below.
How To Cancel Patagonia Order
You cancel an order on Patagonia by reaching out customer support just after placing the order online or in-store. For this, you must need to call at 1-800-638-6464 and provide your order number. Request the support agent to cancel your order. If the order is unsent by Patagonia then you will get your order cancelled.
Patagonia Cancel Order In-Store
Items purchased at Patagonia store or in-store pickup orders can be cancelled by reaching out to the store directly. The Patagonia store staff will help you in this case.
Contact Customer Service To Cancel Patagonia Order
Customers can speak to someone at Patagonia customer support via phone number 1800 326 889. The support hours are available during every Monday – Friday, 8.00am-5:30pm AEST. Alternatively, you can submit order cancellation request to contact Patagonia support service via online email form.
- First you will need to click on “Cancellation request” below.
- On the next page, tap on “Email us here”.
- Now you will see an email form, fill out required fields.
- Here you will need to select issue of your problem as “Online Orders”.
- Write email address and in the subject box write as “cancel my order”.
- In the description field, explain the reason why you are cancelling your order.
- Then choose the reason of online order as “I would like to amend my order”.
- Lastly, enter your order number and hit “Submit” button.
By using above simple steps, you can cancel a Patagonia order. Here one thing keep in mind if your order is in shipping process then support team will unable to accept your cancellation request. In this case, you can return the item back to Patagonia for a full refund. Below you can also read about the return policy of Patagonia.
Can You Cancel Patagonia Order After Shipping?
It’s very unfortunate that you cannot cancel orders that are already entered in the shipping procedure. But you can still return or replace the item. If your product has shipped, you can refuse or return it using the Online Return Center. That is why we are asking you to cancel your order as soon as possible after placing it.
What Do You Know About Patagonia Return Policy?
Patagonia open heartedly welcomes returns bought from it. Although they do not have any set time limit for returns, they only require return to be in new condition with tags attached. If return is received more than one year after purchase date, your refund for return will be issued to merchandise credit.
Patagonia stores welcome return with an exchange. Store Locator can be used to find a Patagonia store near you. Patagonia-owned stores are colored in orange.
Patagonia Exchange Policy
Our online exchange process helps you to exchange a return. If you want an exchange, you’ll make a new order of new size/color at no fee charge and get a free return shipping label. They offer you to exchange your order within 14 days of purchase. If somehow Patagonia doesn’t get your return received within 14 days, your exchange order will automatically be canceled. As we know that there can be transit delays, so ship the return immediately as you request for exchange.
How To Get A Refund From Patagonia
Your refund in the form of money will be received to you after completion of the cancellation request. Please make sure before asking for a refund that your product must be in unused condition. You will have to provide invoice, price tags and original packaging of the product with its return to get a full refund.
How Long Does It Take To Get A Refund From Patagonia?
Patagonia always tries its level best to complete the process of return within 7 business days. Remember that they get a backlog during peak season and sales, so it can take longer during those days.
Is There Any Way To Make Changes To My Order After Placing It?
Patagonia’s main objective is to provide your item quickly. Therefore once you have placed your order then it becomes much more difficult to make any changes to it. However, there is some possibility to amend the order after placement. In this case, use the above method of email form and send your query to Patagonia customer support. Party city cancel order, read here.
Final Thoughts
We hope that you have got the answer to how do I cancel my order on Patagonia? In the above article, we have discussed all the possible ways to cancel an order Patagonia. However, if you are unable to cancel your order then read above Patagonia return policy. You can get your refund by sending item back to Patagonia.
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