Have you completed your ride with Uber and now looking for where to leave your review on Uber? Don’t worry you have landed on right page. This article will help you to share your experience of using Uber app. User reviews and ratings are very valuable for transport business to ensure a safe journey.
Uber take reviews and ratings very seriously provided by the users. That’s why, any driver with very low ratings may lose the access to the Uber app. You don’t need to go anywhere to submit your feedback for a driver. At the end of every trip, you will see a pop-up notification at the bottom of your emailed receipt.
Rate the Uber driver from 1 to 5 stars. 1 star is for lowest rating and 5 for highest. In order to provide specific feedback regarding to your last trip experience, select common issues. It must be noted that, the overall rating of any driver you see on the application is basically an average rating of his or her last 500 completed trips.
How Do I Write A Review On The Uber App?
Your reviews and feedbacks for Uber drivers are very important. Don’t worry if you are facing any problem or issue with this company. They will take your suggestions and try to solve issues as soon as possible.
Ratings system works upon giving star to a driver according to your experience. If you are satisfy with your experience then you can give 5 stars. Similarly, fewer stars are for low ratings. Apply the following steps to share your experience properly.
- Login Uber App: First, you need to get login to your account and find the driver you want review. You will see a driver with his/her name and picture on the mobile screen.
- Giving Stars: Next, you will have to select star ratings based upon your experience. A star rating option will enable you to provide your feedback from 1 to 5 stars. 1 is for lowest and 5 for highest rating.
- Choose Parameters: Scroll down the app and you will see different parameters based on your overall rating. These can be driving, price and so on. If you have selected 1 star rating in the previous step then you will need to choose the parameter for which you think 1 star is a fair rating.
- Submit Your Feedback: Lastly, you can confirm your feedback and submit it for the driver. You will see a “Done” button in the last of your review.
It must be noted that, your feedback must be honest and based on true event. It is because the Uber authority always tries to ensure that every driver should make your trip perfect. Your reviews are very helpful to improve the further services provided on the app.
Read Below Important Points Before Giving Your Feedback
Following are the basic key points which you should keep in mind before leaving your review.
Usually many riders give 5 stars rating if they have no issue with the trip experience.
If we talk about the average rating of a driver then it will come between 4 and 5 stars.
The driver with 1 star rating means there is a critical problem with him or her.
Providing feedback on particular issues like (app issues, and fare amount etc.) is cannot be considered as low rating and it will also not count toward driver’s overall rating.
The driver will not see your specific rating. They can see their overall rating got from last 500 completed trips.
Can I Rate An Uber Driver Who Cancelled?
Unfortunately, you can’t rate an Uber driver who cancelled a trip. To understand this, you will have to read this information in details. First of all, a passenger is not going to pay the Uber to provide a service for you. The basic working of this application is to match you up with somebody who is willing to provide you a travelling service.
When you hire an Uber driver, you pay him an upfront fee. Later on, a portion of your rent will be charged by Uber from driver’s account. For example, you can hire a plumber on Angie’s list (another internet based marketplace. If the plumber charges you $300 after you gave them the details of the job and counter the offer with $100. In this situation, the plumber will say good bye to you and you can’t be mad at him for being expensive.
It is suggested that, this kind of anger between passengers and drivers should not be there. Also, this example is not defending the behavior of a driver. If a driver who has wasted your time should be punished for this. The best option is to call or text you right away, so you cancel it right away if you are not able to go.
How Do You See Your Reviews On Uber?
You can see your reviews on Uber by visiting the privacy center. For this, you must need to login to your account on the application or online. See below steps for further information.
- Open Uber app and go to “Settings” menu.
- Next, click on “Privacy >> Privacy Center”.
- Now you have to swipe to the right and hit “See summary of your ratings on Uber”.
- While browsing your data, scroll down and click on “View My Ratings”.
Final Thoughts
We do hope that you have got the answer to how to leave a review on Uber? In the above article, we have explained all the possible ways to write your review on Uber app. However, you can also use the below comment space to share your thoughts and feeling regarding how was your experiences. Your honest reviews will be published below on our site and made visible for general audience.
