If you are looking for how to cancel Moosejaw order then you are in right place. In this article, you will learn about how you can submit an order cancellation request to Moosejaw customer support and get a refund. This brand is one of the top online fashion selling platforms in the world. Moosejaw gives much importance to its customers that’s why you have the option to cancel the order after placing it.
Moosejaw also provides an opportunity to return any unwanted items. We’ll talk about Moosejaw return policy later in this article, now we are mainly focusing on how to cancel Moosejaw order. Before going to start the cancellation process, check the status of your order. If your order is in shipping stage then support team is unable to reverse the process.
To submit Moosejaw cancel order request, you have 15 minutes after placing the order. Immediately, reach customer support and request them to cancel your order. Customers can keep in touch with the Moosejaw support team in two ways. You can use live chat option or directly speak to someone at Moosejaw by using contact number. Both methods are explained below.
How Do I Cancel Moosejaw Order Online?
If you have changed your mind then you can cancel Moosejaw order easily. After placing the order, you have 15 minutes to cancel it. For this, you will need to contact Moosejaw customer service live chat immediately. Just ask the support agent to cancel your order. The following steps will help you in this case.
- First, you need to click on “Get Support” below.
- On the next page, click on “Live Chat”. A chat box will pop up.
- Enter your name and email in the required fields.
- Choose “Product Questions & Answers” in the subject field.
- Ask the support agent “How do I cancel my order?”.
By using the above steps, you can chat with the support agent and will be able to submit order cancellation request. Don’t worry if the 15 minutes time period has gone and you are unable to cancel your order. Keep reading this article, we have alternative ways for you.
Have look at Moosejaw Customer Service Live Chat Hours:
Monday – Thursday: 8:00am – 9:00pm EST
Friday: 8:00am – 7:00pm EST
Saturday: 9:00am – 5:00pm EST
Sunday: 10:00am – 5:00pm EST
What is Next After Cancel My Moosejaw Order?
Next, you will get an email notification from Moosejaw regarding order cancellation. If your order is successfully cancelled then you will get a refund. Moosejaw will process your refund via same payment method.
How Long Does Moosejaw Take To Refund?
Moosejaw will take 12 to 22 days to process your refund. This time period requires verification process. It will also depend upon your bank processing time. Moosejaw will send an email notification to you regarding your refund. Also, M&S cancel order procedure is same as Moosejaw.
What’s Next If Moosejaw Cancel Order is Not Possible?
Don’t worry if you can’t cancel Moosejaw order. Just receive the parcel on delivery date and send it back to Moosejaw and get a full refund. Yes, you can return any unwanted items to Moosejaw. The customers can return all types of electronic items within 30 days of their purchase.
Let’s have a look at Moosejaw Return Policy:
- You can return electronic items within 30 days.
- The 30 days time period starts from the date you receive the order.
- In order to return drones and rooftop tents, you have only 15 days.
- Create a return label and attach it to returning parcel.
- Original packaging and tags must be attached to the items.
- The shoe box is also required for pair of shoe returns.
It takes about 5-7 business days to get your package back to Moosejaw warehouse. Once your return is approved you will get a refund. You will see your credit within five working days. Also, Moosejaw will notify you by sending an email regarding refunds.
WikiAns hope that you have got the answer to how do I cancel my Moosejaw order? In the above article, we have discussed all the possible ways to cancel order Moosejaw. Just speak to someone at Moosejaw by dialling phone number 877-666-7352.
There is only 15 minutes time for cancellation after placing the order. Alternatively, you can use live chat option which is explained above. If you want to share your shopping experience with Moosejaw then you can it below. We’ll publish your reviews on our site.