If you are looking for how to cancel Neiman Marcus order online then you are in right place. In this article, you will learn about how you can cancel an order on Neiman Marcus and get a refund. Neiman Marcus brand is one of the top US premier luxury retailer brands. Also, they are operating via multi-channel retail platforms. The order cancelation prodcedure of Neiman Marcus is same as Horchow, Bergdorf.
Customers can buy different fashion apparel such as beauty products, accessories, home decorations, and jewellery. The headquarters head office of Neiman Marcus is located in Dallas. Now this brand has multiple stores in various cities in the United States. Approximately, more than 14,700 employees are working for Neiman Marcus.
Neiman Marcus Cancel Order is very simple. You can cancel your order if the order status is “in process”. If your order is shipped then you can’t submit order cancellation request to Neiman Marcus. That’s why immediately call toll-free number 1.888.888.4757 to know about your order status. You can also cancel your order online by using your account.
How To Cancel Neiman Marcus Order Online
If you want to cancel your purchase on Neiman Marcus then check the order first. If your order is in the shipping process then the support team can’t submit a cancellation request. In case, if the order status is “in process” then you can ask the support agent to cancel your order.
Apply the following steps for Neiman Marcus to cancel online order:
- First, sign in to your Neiman Marcus account.
- Enter your Email & Password and then hit “Submit”.
- Next, choose “View Web Order History”.
- You will see a list of your recent orders, click on the desired order number.
- To submit an order cancellation request, click on “Cancel” next to the item.
The registered users can cancel their orders by using above steps. If you are not a registered user then you can contact customer support to submit an order cancellation request. For this purpose, you can dial the toll-free number 1.888.888.4757. Try another number 1.972.556.6044 if the previous number is not helpful for you.
While making a call to customer service, keep your order number in hand. Neiman Marcus will not cancel personalized items. Also, keep in mind that pickup and/or restocking fees may apply. If your destination country is NOT eligible for Borderfree shipments, call us at 1.972.556.6011.
What Is Next After Cancel Order Neiman Marcus?
After submitting your order cancellation request, you will get an email from Neiman Marcus. This email will notify you whether your order is cancelled or not. If your order is successfully cancelled then you will get a refund from Neiman Marcus.
How Do I Get Neiman Marcus Cancel Order Refund?
Neiman Marcus will send your refund via original method of payment. You can also get a refund after sending items back to Neiman Marcus. Returns are possible within 30 days of the receipt. Also, the items must be unworn, and undamaged with original tags.
How Long Does A Neiman Marcus Refund Take?
Neiman Marcus will take 10 to 14 days to process your refund. However, the time period will also depend upon your bank or credit card company processing time. If you haven’t received your refund after 14 days then contact your financial institution and ask them to update any pending refunds on your account.
My Order Is Unable To Cancel, What Should I Do Now?
Don’t worry if you are unable to cancel your order. Alternatively, receive the items on the delivery date and send them back to Neiman Marcus for a full refund. Your satisfaction is much important for Neiman Marcus. That’s why if you are not happy with your purchase then return any unwanted items to Neiman Marcus.
Following are the important points of Neiman Marcus return policy:
- Customers can return items within 30 days of receipt.
- Returned items must be unworn, unused, and undamaged in saleable condition.
- Don’t take off original tags and packaging.
- You can’t return any altered apparel, cloth face mask coverings, or perishable or personalized items.
- Final Sale items are excluded from Neiman Marcus.
Neiman Marcus has the right to determine whether an item is in original condition or not. After sending your items back to Neiman Marcus warehouse, wait 10 to 14 days for processing your return. Once your return is accepted then you will get a refund. Neiman Marcus will process your refund via the same payment method.
WikiAns hope that you have got the answer to how do I cancel my Neiman Marcus order? In the above article, we have discussed all the possible ways to submit your order cancellation request. Before going to start the cancellation procedure make sure to check the order status.
If the order status is shipped then you will not able to cancel the order. In this case, you can return unwanted items to get a full refund. However, if you want to share your Neiman Marcus shopping reviews with other people then write it in the comment box below.