If you are looking for how to cancel an order on Princess Polly then you are in right place. In this article, you will learn about how you can cancel princess polly order and get a refund. This company came into being in 2010 and its first store was in Gold Coast, Australia. Princess Polly has now become a top fashion selling brand worldwide. Approximately 200 people are working at Princess Polly.
Today Princess Polly has two offices located in (Gold Coast, Australia) and the vibrant West Hollywood (Los Angeles, USA). The main objective of this brand is to provide the latest trends in fashion and street style. People can buy various types of clothes and other items from Princess Polly. This brand gives much importance to its customers and also provides free fastest shipping and returns options. The process is similar to jomashop cancel order.
Princess Polly cancel order method is very simple and quick. Once you place the order on Princess Polly, it will go to the shipping process. Due to fast order processing system, support team is unable to reverse your purchase. However, you may contact customer service for any further assistance with this matter. For full information, keep reading below.
Princess Polly Cancel Order Procedure Step By Step
Princess Polly ship the orders at a very fast speed. That’s why once you buy something online from Princess Polly then your order immediately goes for delivery process. This is because you need it fast. Unfortunately, customers can’t change or cancel orders on Princess Polly.
However, you should contact customer support by using following steps:
- First you need to click on “Contact” below.
- Scroll down the page and press “Chat Icon”.
- A chat box will open. Tap on “Report an issue with order”.
- Then sign in by getting “Code” via SMS or Email.
- Enter the code and press “Start Chat”.
Keep in mind that the chat icon will be available from Mon – Fri, 9am – 5pm PST. Ask Princess Polly customer care agent to “Cancel My Order”. The support team is very cooperative and will try their best to solve your issue. You can also dial phone number +1 323-543-7376. Don’t worry if you are unable to cancel your order. Read below we’ve explained alternative options for you.
Can You Cancel A Princess Polly Order By Using Email Form?
It is very difficult to cancel a Princess Polly order once you’ve placed it. However, if you send an email to Princess Polly regarding shipping cancellation or your order then it could be helpful for you. Use the following steps to fill out Princess Polly email form.
- First of all, click on “Email Form” given below.
- Next, choose your subject “Shipping – Cancel Order” from dropdown list.
- Enter your name, phone and email in the required fields.
- Then write your “Order Number”.
- In the empty “Message Box”, breifly explain your order issue.
- Lastly, once you have done press “Submit” button.
By using above steps you can submit Princess Polly order cancellation request. They will reply in a short while. However, if you are unable to cancel your order then wait for order delivery. Just receive the order and send it back to Princess Polly and get a full refund. The return policy is given below.
Can I Change My Shipping Address on Princess Polly Address?
Yes, you can change or edit your shipping address on Princess Polly after placing the order. For this, you will need to contact customer service and ask them to fix this.
What is Princess Polly Return Policy?
According to the Princess Polly return policy, customers can return items within 30 days after the delivery. Princess Polly return label or return form can be downloaded here. Each customer can use return portal easily. The Australian people can get return label via email. Just download and print this label and attach it to returning parcel.
- The returning period is consist of 30 days.
- All items must be unused, unwashed and unaltered.
- Original tags and labels must be attached to the parcel.
- Customers can also return sale items to Princess Polly.
Once your return is accepted, Princess Polly will refund your amount.
How Long Does Princess Polly Take To Refund
Princess Polly will process your refunds within 7 business days. However, 5 to 7 days are required for return process. Typically your refund will show on your account within 10 working days. It will also depend upon your bank processing time.
Princess Polly will send your refund via same payment method. If any customer has paid the order price by using both web credit and card/PayPal/AfterPay then your refund will be issued via web credit. For more information, you can contact Princess Polly customer service.
WikiAns hope that you have got the answer to how to cancel an order Princess Polly? In the above article, we have discussed all the possible ways to cancel Princess Polly order online and get a refund. The best way for cancellation is to make a call at phone number 1 (888) 585-7288.
However, if you want to share your shopping experience with Princess Polly then write it in the comment section below. We will publish your reviews on our site.