If you are looking for CIBC corporate head office headquarters Toronto information like contact phone, fax number, email address, and location then you are in right place. In this article, you will learn also learn complete process of CIBC head office complaints. So keep reading below.

cibc head office toronto

The Canadian Imperial Bank of Commerce (CIBC, French: Banque Canadienne Impériale de Commerce) is included in the 5 big banks of Canada.

cibc headquartersCIBC Headquarters Corporate Head Office Toronto
Contact Phone Number800-465-2422, (416) 980-3096
Mailing Address199 Bay Street, Commerce Court Toronto, ON, CA, M5L 1A2
Fax Number(416) 980-7012
Twitter ID@cibc

CIBC Canada Headquarters Head Office Toronto

People can find corporate head office and headquarters of Canadian Imperial Bank of Commerce (CIBC Canada) at 199 Bay Street, Commerce Court Toronto, ON, CA, M5L 1A2. CIBC has three major businesses.

These are Wholesale Banking, Wealth Management, and Business & Retail Banking. This bank largely focuses on its primary business operations. The main CIBC CA corporate headquarter is situated in Toronto and all bank operations are handled here.


CIBC has provided its valuable customers with all the contact information of its headquarters and head office. Use the following information to send any letters to CIBC Canada.

CIBC Head Office Mailing Address: 199 Bay Street, Commerce Court Toronto, ON, CA, M5L 1A2


Please use CIBC head office Toronto contact phone number 800-465-2422 if you want to speak to someone at CIBC HQ.

If the above number is not working for you then please use CIBC customer service number (416) 980-3096 for general inquiries.


If you want to send an email to CIBC head office in Toronto then the email address is info@cibc.com. Customers can also use following emails to get in touch with CIBC customer service.


How Do I Complain To CIBC | Head Office Complaints

In this section, we’ll discuss how complaints system works for CIBC head office. According to an internet report, approximately 11 million users in the world take services from CIBC. They have more than 45,000 employees to assist their customers.

If you are facing any difficulty or you want to submit complaints at CIBC head office Toronto Canada, then apply following steps carefully.

Step One – CIBC Head Office Complaints

The majority of the complaints at CIBC are resolved by calling customer service. In this case, you can directly speak to your branch manager or CIBC Financial Advisor.

  • Ask to your Financial Advisor
  • Discuss the issue with Branch Manager
  • To call CIBC Securities Inc., please dial 1 800 465 3863.

Customer service hours always remain open from Monday to Friday between 8:00 a.m. to 8:00 p.m. If complaints are related to a regulatory body (for example, misconduct of your Advisor) then head office will be forwarded to its Designated Complaints Officer (DCO).

Step Two – Contact CIBC Customer Care

If the above three options are not helping you then you can submit your complaint to CIBC customer care service. After that, your complaint will be assigned to a representative and explain the issue to him/her.

You can reach CIBC Customer Care Centre by using following means of communication.

Telephone:        1 800 465-2255
Fax Number:      1 877 861-7801
Mailing address:CIBC Customer Care Centre
P.O. Box 70, Station T
Toronto, ON M6B 3Z9

Step Three – Contact the CIBC Ombudsman

If the above two steps are not going to help you then you can contact and escalate your complaint to CIBC Ombudsman. Following options are available to contact CIBC Ombudsman.

Telephone:        1 800 308-6859 or 416 861-3313 in Toronto
Fax Number:     1 800 308-6861 or 416 980-3754 in Toronto
Mailing AddressCIBC Ombudsman
P.O. Box 342
Commerce Court
Toronto, ON M5L 1G2

That’s all, by using the above steps you can submit your complaints to CIBC head office Toronto.

CIBC Head Office VancouverCIBC Head Office CalgaryCIBC Head Office Mississauga
400 Burrard Street Vancouver, BC V6C3A6  
Phone: (604)665-1645 Fax: (604)665-1225
Toll-Free: 1-800-465-2422
309 – 8th Avenue Southwest Calgary, AB T2P2P2  
Phone: (403)974-1021
Fax: (403)221-2454
Toll-Free 1-800-465-2422
100 City Centre Drive Mississauga, ON L5B2C9   Phone: 1-800-465-2422  
CIBC Head Office OttawaCIBC Head Office OntarioCIBC Head Office Jamaica
84 Bank Street Ottawa, ON K1P5N4   Phone (613)564-8713
Fax (613)564-4697
Toll-Free 1-800-465-2422  
34 Huron Walk Manitouwadge, ON P0T2C0  
New Kingston Branch
23-27 Knutsford Blvd
Kingston 5
Tel: 1 866-743-2257
Fax: 1 876-968-1969
cibc head office contact

Frquently Asked Questions

Read below some of the frequently asked questions and their answers related to CIBC.

How do I contact CIBC by email?

To contact CIBC by email, use client.relations@cibc.ca. Send an email to a given address and they listen you properly.

Where is head office for CIBC bank?

The head office of CIBC bank is located in Toronto, Canada. Read above section for full information on CIBC corporate head office and headquarters.

How do I speak to a CIBC representative?

You can speak to a CIBC investor’s edge representative at 1-800-567-3343. In order to get assistance from cibc phone numbers, see the above picture. Customers can also dial 1-800-563-2422 to speak to someone at CIBC.

How do I contact CIBC from outside Canada?

If you are outside Canada, please dial following numbers to contact customer service.

  • 877-448-6500
  • 514-861-4653

Those, who are living in USA can contact at 00 1 902-420-2422

Final Thoughts

WikiAns hope that you have got all the information related to CIBC head office complaints, email, address, and phone number. Read above how you can submit your complaints to CIBC head office.

Still, if you need more help then you can reach CIBC customer service. All the phone numbers are given above. Those customers who want to write reviews on CIBC then you can use following comment space.

We’ll publish your review on our site. Be honest while writing your review.

Read Also: How to take money out of CIBC TFSA

By WikiAns

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