If you are looking for how to cancel order on Marks and Spence then you are in right place. In this article, you will learn complete step by step process to cancel m&s order and get a full refund. M&S is the short abbreviation British multinational retailer brand Marks and Spencer. The headquarters of this company is located in London, United Kingdom.
Marks and Spence largely sell items like clothing, home products, food products and beauty items. M&S is also listed on London Stock Exchange. Initially, M&S was started by Michael Marks and Thomas Spencer in 1884. Approximately, more than 959 stores of M&S are working in UK, USA, Canada, Australia and all over the world. Now they have initiated food delivery service with the collaboration of Ocado. The process is similar to Fendi cancel order.
Marks And Spencer cancel order procedure is very simple and fast. If you have placed the wrong item on M&S then don’t worry you have 30 minutes to reverse the process. Customers can submit an order cancellation request by using following steps. However, if the 30 minutes have gone then don’t panic we’ve some alternative ways for you. Keep reading below.
How To Cancel Order On Marks And Spencer
If you have placed an order on M&S and now want to cancel it then you can do it online. All the customers have 30 minutes for m and s cancel order. Also, check the dispatch status of your order. However, if the time period of 30 minutes has gone then neither you nor customer service will be able to cancel your purchase.
Apply the following to cancel order Marks and Spencer:
- First, visit the official M&S website.
- Log in to your account
- Go to your account and visit “Orders” section.
- Next, click on “Your onilne orders”.
- Find the product and press “Cancel order” next to “Order placed date”.
- To proceed further click on “Confirm”.
By using the above simple steps you can submit your order cancellation request to M&S. The order processing system of M and S is very fast. Due to this, customers have only 30 minutes time to cancel the order after placing it. Don’t worry if your order is not cancelled, we have alternative solutions for you. Keep reading this article.
How Do I Cancel My M&S Guest Order?
M&S guest orders can not be cancelled online. If you have placed an order on Marks & Spencer as guest then you can contact customer support to submit order cancellation request. Similarly, guest customers have 30 minutes time to cancel the order after placing it.
You can dial this phone number 0333-014-8000 for customer service. The overseas users can get customer support by using phone number +44-20-8090-9564.
Marks and Spencer Cancel Furniture Online Order
Just like other orders, customers can cancel M&S furniture orders within 30 minutes of placing them. Don’t worry if the 30 minutes time has passed. In this situation, you can cancel m and s furniture order in two ways.
- Visit any M&S furniture store and speak to customer care agent.
- Otherwise, dial 0333-014-8111 and speak to M&S support team.
Once place the order, m and s charge the price. If your order is successfully cancelled, you will get a refund within 1 day. In some cases, it may take a few days to process your refund.
Refund Policy of Marks And Spencer
Marks and Spencer will take a minimum of 3 to 5 business days to process your refund. Customers can get a refund via same payment method. According to Marks and Spencer refund policy, gift items will be refunded back via gift receipts. In order to get a refund, you will have to accept the terms and conditions of M&S.
What’s Next If Marks & Spencer Cancel Order is Not Possible?
Don’t worry if you are unable to cancel M&S order within due time. Alternatively, receive the order on delivery date and send it back to M&S and get a full refund. Customers can return M&S items within 35 days after the ship date. 35 days time period is for both online and in-store returns. However, if you want to return sale items then you can send them back within 14 days after you received them.
- All items must be unused, unwashed and undamaged.
- A valid proof of purchase is required for M&S returns.
- Once your return is accepted you will get a refund.
- Original packaging and tags must be included with the parcel.
If you return items by visiting clothing and home stores then your return will be processed same day. After the approval, you will get a refund from M&S. The refund will be processed through the same method of payment. It will require 3-5 working days to show funds in your account.
WikiAns hope that you have got the answer to how to cancel order Marks and Spencer? In the above article, we have discussed all the possible ways to cancel guest, furniture, and online orders. You can cancel your purchase within 30 minutes after placing it.
After 30 minutes you are unable to cancel your order but you can return it back to M&S. If you want to share your shopping experience with M&S then you can write it in the comment box below. We will publish your reviews on our site. Be honest while writing your review.