If you are looking for how to cancel order on Saks Fifth Avenue then you are in right place. In this article, you will learn about how you can cancel an order on Saks Fifth Avenue and get a full refund. This brand is one of the most luxurious fashion items selling platforms in the world. People buy premier luxury products like shoes, handbags, clothes, accessories and much more.
Saks Fifth Avenue has a goal to provide most luxurious fashion experience to its customers. It was launched in 1924. The cancellation procedure of Saks Fifth Avenue is very simple. Also, they are providing best customer service to their users. Due to some reasons, if you want to cancel your purchase then you can do it online. Saks Fifth Avenue has approximately 41 stores in north America and across the world.
Before going to cancel order Saks Fifth Avenue, you must check the order status. If your order is in shipping process then Saks Fifth Avenue support will not be able to cancel it. Also, the cancellation window will remain open for a little time after placing the order. You have a time period of 20 minutes to cancel or modify your Saks Fifth Avenue. For complete information, read below.
How To Cancel Order On Saks Fifth Avenue
If you have changed your mind and want to cancel Saks Fifth Avenue order then you can do it easily. Please remember that once you have placed the order then you will have only 20 minutes to submit your order cancellation request. That’s why reach customer service immediately.
Saks Fifth Avenue cancel order is consists of following steps:
- First, you need to click on “Get Support” below.
- Next, scroll down the page and tap on “Chat Icon”.
- To get help with your recent orders click on “Customer service”.
- You will have two options. Select “Call” or “Chat” option.
- A Chat box will open. Enter your “Name, Email Address”.
- In “Topic” drop down list, choose “Cancel Order”.
- Fill out all the other required fields and hit “Start Chat”.
By using above steps, you can cancel order on Saks Fifth Avenue. The time period to submit cancellation request is consist of only 20 minutes. That’s why make a call to customer support or use live chat option immediately.
What Is Next After Saks Fifth Avenue Cancel My Order?
Once your order is successfully cancelled then you will get a refund from Saks Fifth Avenue. Also, you will get an email from Saks Fifth Avenue in which you will be notified regarding order cancellation. After that, the refund will be processed through the same payment method. The procedure is similar to Princess Polly cancel order.
How Long Does Saks Fifth Avenue Take To Refund?
Saks Fifth Avenue will take 10 to 14 days to process your refund. It will also depend upon your bank processing time. Wait at least one week to show funds in your account.
What Should I Do If Saks Fifth Avenue Don’t Cancel My Order?
However, if the cancellation window is closed then don’t worry we’ve another solution for you. Just receive the order on delivery day and send it back to Saks Fifth Avenue for a full refund. Return Policy is explained below.
If you are not happy with your purchase and want to return the product back to Saks Fifth Avenue then you will have 30 days for returns. Saks Fifth Avenue gives much importance to customer satisfaction. In order to return something to Saks you must have proof of your purchase.
Lets have look at Saks Fifth Avenue return policy:
- Customers can return items back to Saks Fifth Avenue within 30 days after the delivery date.
- Saks Fifth Avenue will not accept the returns of furs, watches and jewellery items.
- However, all other items can be returned to Saks Fifth Avenue within 1 year.
- If you want Saks Fifth Avenue free returns then initiate return process within 14 days of ship date.
- After 14 days, you will have to pay $9.95 in return charges.
Monogrammed and personalized items are excluded from Saks Fifth Avenue. All the items must be unused, undamaged and should be in original condition. Returns are only accepted via mail or in a Saks Fifth Avenue store.
How Do I Change or Modify Saks Fifth Avenue Order?
Unfortunately, customers are not allowed to make any modifications such as changing the size, colour or quantity of the order once it has been placed.
However, if you have put the wrong shipping address or want any changes in your order then cancel it immediately by using above method. After that place a new order with correction information.
Why My Saks Fifth Avenue Order Cancelled?
It can happen due to the following reasons. Don’t worry if this happened to you. Also, Saks Fifth Avenue will not charge customers for cancelled orders.
- If the item is out of stock.
- In order to protect you, the Risk Management Team can cancel your order.
- Due to some systematically errors like any price difference, typographical error etc.
You will get your refund within a week from Saks Fifth Avenue. The time may vary due to your financial institute.
WikiAns hope that you have got the answer to how to cancel Saks Fifth Avenue Order? In the above article, we’ve discussed all the possible ways for Saks Fifth Avenue cancel order. The best method is to make a call at 1.877.551.7257 or use live chat option.
However, if you want to express how was your shopping experience with Saks Fifth Avenue use the comment space below. We’ll publish your reviews on our site. Honest reviews will help new customers in the future.