If you are looking for how to cancel a woolworths online order then you are in right place. In this article, you’ll learn about how you can cancel an order on woolworths. This brand is the largest group in Australia and the second-largest in New Zealand by wealth.
This company came into being on 22 September 1924. Now it is the largest supermarket chain in Australia, Hong Kong, Singapore and South Africa. Customers can buy products from approximately 1076 stores across the country. They are providing the best services in distribution centres, support offices, and store locations with 115,000 team members.
To cancel a woolworths online order and home delivery, just visit your account settings. There you will see latest purchases in “My orders” section. Tap on cancel order button to submit a cancellation request. After that, you will receive your refund via original payment. For full information, read the below paragraph.
How To Cancel A Woolworths Online Order
If you have changed your mind then you can submit order cancellation request online to woolworths. The cancellation option is available on both platforms, the app and the official website. Please keep in mind if your order is in the delivery process then you can’t submit your request.
Apply the following steps for Woolworths cancel online order on website:
- First you need to login on woolworths website.
- Open your profile menu.
- Next, go to “Manage My Account”.
- Now click on “My Orders”.
- You will see list your orders, open the you want to cancel.
- Lastly, click on “Cancel Order” to submit cancellation request.
By using above steps, customers can cancel their purchase on Woolworths online. The cancellation period will end on the night before your pick up or delivery date. (5.30 pm for a morning order, or 10.30 pm for an afternoon or evening order).
If you can’t find the “cancel” button then your items are in the delivery process. In this situation, you can only return your items back to Woolworths if you no longer want to keep them.
How To Cancel A Woolworths Online Order By Using App
If you are using woolworths mobile app, then you can easily cancel your online order. For this, read the below steps.
- First, open woolworths app and sign in to your account.
- On the mobile home screen, tap on “My orders”.
- Here you will see list of all active orders.
- Go to the order you want to cancel and tap on “More”.
- Next, scroll down the page and click on “Cancel Order”.
By using above steps, customers can submit online order cancellation request through woolworths mobile app.
What Will Happen If I Cancel Woolworths Delivery?
You will get a confirmation email from Woolworths that your order is cancelled. After that, customers will get refunds. You can see your amount in your bank account within 3 to 5 working days. The refund will be processed through the same payment method.
What is Cancel Order Woolworths Refund Policy?
Customers can get refunds through Woolworths Gift Card, Store Credit, and credit card. You will get a refund via the same method through which you have purchased the item.
If you have used a credit card at the time of purchase, then you will get a refund back to the same credit card. Store credits are refunded back as store credit. Sometimes, you will get a refund via a Woolworths gift card if your order is above $5.00.
How Long Does It Take To Get A Refund From Woolworths?
It will take between 3 to 5 working days to get a refund from Woolworths. It will also depend upon your bank processing time. Approximately, 5 days are required to appear amount on your credit card.
if you place an order by using a Woolworths gift card, then a refund will be provided in the form of a coupon code. Check your email inbox to find this coupon code.
WikiAns hope that you have got the answer to how to cancel a woolworths online order? In the above article, you can read website and application method to submit cancel order request. Still, if you need more help then you can contact customer support.
Customers can also share their shopping experience with Woolworths in the comment space below. We will publish your reviews on our site. Be honest while writing your review. Because it will help new customers in the future.
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