If you are looking for how to cancel culture kings order then you are in right place. In this article, you will learn about how you can cancel an order on culture kings and get a refund. Culture Kings is one of top fashion items selling brands in Australia and New Zealand.
If you have changed your mind and want to cancel the order then you can do it by using three options.
- By Calling
- Using Live Chat
- Through email
Above three methods to cancel culture kings order are explained below. But if the order is packed for shipping then you are unable to submit the cancellation request.
To cancel culture kings order is a very simple process. You have to submit the cancellation request by calling customer service. The order processing system of Culture Kings is very fast. That’s why if you want to submit an order cancellation request then contact support team immediately.
How To Cancel Culture Kings Order By Call
If you want to cancel culture kings order then immediately call customer support service. Any delay after you place the order will affect the cancellation process.
Apply the following steps to cancel culture kings order:
- First, contact culture kings customer support.
- Dial number for Australia 1300 CKINGS(1300 254 647)
- For New Zealand, please dial 0508 CKINGS(0508 254 647)
- International callers can dial +617 3345 0511.
- Provide your order number and ask the agent to cancel your order.
By using above steps, you can easily submit your order cancellation request to support team. Keep in mind that if the order is packed and dispatched for shipping then you are unable to cancel the order. Below are the customer service hours:
Monday to Friday 7 am – 9 pm AEST
Saturday 9am – 5pm AEST
Cancel Culture Kings Order By Using Live Chat
Customers can also submit the order cancellation request by using live chat option. Read below steps with pictures for the submission of order cancellation request with help of live chat feature.
- First, click on the following button “Live Chat”.
- Next, tap on “Support” located at the right bottom corner.
- A chat box will open, tap on “Get in Touch”.
- Next click on “Leave a message”.
- In the issues list, choose “I want to cancel my order”.
- Fill out required information like order number, reason to cancel order etc.
- Lastly, once you have done, click on “Submit” button.
By using above steps, customer support team will get your request to cancel the order.
How Do I Cancel An Order On Culture Kings Through Email
Last but not least method is to submit the cancellation request by using an email form to customer service. Read below steps with pictures to understand the cancellation process completely.
- First, click at “Submit Request” button given below.
- On the next page, choose “I want to cany my order” from list.
- Next an email form will open. Fill out the required fields.
- Once you all done, click on “Submit” button.
How long does it take to get a refund from Culture Kings?
Culture kings will take around 2 to 4 weeks to issue your refunds. Customers will get a refund through original payment method or in the form of gift cards.
If you have entered an incorrect shipping address then you will not get a refund from culture kings.
I emailed to cancel my order but still received a shipment notification?
Culture kings customer support entertains every cancellation request manually. You can only cancel your order if support team accept the request.
If the culture kings order is dispatched then support team unable to accept the cancellation request. To call customer service, see above mentioned phone numbers.
Call support team and provide your order number and ticket number. They will resolve your issue immediately.
Can I add/change an item on my order?
Once you have placed your order, unfortunately you are unable to change or edit your order. But you can submit a full order cancellation request.
We suggest that, cancel the previous items and order new ones with the correct sizes and shipping address etc. To cancel culture kings order, see above three methods we’ve explained to you with pictures.
WikiAns hope that you have got the answer to how do I cancel my order on Culture Kings? In this article, you will learn three methods to submit your cancellation request. You can cancel your order by using live chat, email form and by calling customer support.
Still, if you need more help then you can ask us in the comment section below. Our expert team will answer you as soon as possible. Customers can also share their shopping experience in the comment space below. We’ll publish your reviews on our site.
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