If you are searching for how to cancel a Grubhub order online then you are in right place. Grubhub is an American-based online food delivery service. This company is growing day by day and doing great business.

Initially, it was started in the United States and now has operations in 25 countries around the world.  Grubhub is now fully operational in Canada, the USA, UK, Australia, Netherlands, and Germany. They are working like little caesars, and goPuff.

Grubhub is an American online food delivery service having headquarters in Chicago, Illinois. Don’t know what does it mean Grubhub? Grub means “love” and hub means where something generated or started. People use Grubhub app to order prepared food online.

how to cancel grubhub order

How To Cancel Grubhub Order On Phone App

If you don’t want to get Grubhub order then you can cancel it easily by using the app. Apply the following steps carefully.

  1. First of all, open Grubhub mobile app.
  2. Next, tap on “menu” icon.
  3. Then navigate to “Orders” and look for your recent order.
  4. Now find the relevant restaurant on which you have ordered food.
  5. Next you have to click on “contact restaurant” or find its phone number.
  6. Speak to someone at Grubhub restaurant and request them to cancel order.

If the above steps are not applicable then you must contact Grubhub customer service (877)-799-0790.

How to Add Items or Cancel Order for Grubhub Restaurants

If you are working at Grubhub restaurant and looking for how to cancel or edit orders then you can read the right answer below.

  • In the first step, get logged in to Grubhub restaurant account.   
  • Then click on menu icon and visit “Orders” page.
  • Next, choose the order that you want edit or cancel.
  • After that, click on “see order details” link.
  • You can see three options for any new order. Adjust, Cancel and Print
  •  Select “cancel order” option.
  • In the last step, describe the reason for canceling and write some details.

By applying the above steps you can cancel the order for Grubhub restaurant. Hit the following button to log in or sign up for Grubhub restaurants.

How To Cancel Grubhub Order Driver

This section is for drivers. Here is the solution to cancel the accepted orders for drivers.  

All the drivers must dial (312) 637-8458 to reject or cancel the order after they’ve already hit accept the order.

The above number works fine for delivery drivers who want to get help from Grubhub driver care team.

Is there any way to cancel Grubhub order on Yelp?

Yes, you can cancel an order on yelp by calling directly to the restaurant. After receiving the order from you, yelp passes it to delivery partners and restaurants for preparations.

That’s why it is better for you to contact the restaurant or delivery partner directly. They will process your request for cancellation.

How Do I Get A Refund From Grubhub

Getting a refund on Grubhub is a little bit confusing for lots of people. In order to get a refund from Grubhub, you have to report a problem on the official website.

The procedure to cancel the order is explained very well in the above section of this article. However, you can do the following tasks to get a refund on your own.

  • Click on the following button to contact at official website of Grubhub.
  • Submit a request of Grubhub refund manually by dialing +1 (877) 585-1085.
  • Calling the restaurant itself

In order to complain Grubhub regarding any issue, like late delivery or request a refund. Carefully apply the steps below.

  • Dial the Grubhub customer support number +1 (877) 585-1085
  • Briefly describe your issue or problem
  • Request a refund

Next to you have to wait for the reply of Grubhub support team. They will send you an email regarding the solution to your problem.

Grubhub Customer Service Email

In order to send an email to Grubhub customer service, you can use  Otherwise, you can dial 24/7 customer service phone number 877-799-0790.

Grubhub Order Cancelled Immediately

Don’t be panic if you have received any notification of Grubhub cancelled your order immediately. It cannot happen due to any error or glitches.

Instead of accepting your order, the restaurant can cancel your order due to following reasons.

It could happen due to the restaurant being offline.

The first driver accepts your order and then decided to cancel it.


WikiAns hope that you have got the answer to how do I cancel a Grubhub order. Still, if you are facing some kind of problem then you can tell us in the comment section below.

Our expert team will reach you as soon as possible. However, you can also share your experience with Grubhub by writing it below. Your honest reviews will help other people in the future.

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