If you are searching for how to cancel next order online then you are in right place. In this article, you will learn about how to cancel an order on next.

Today is the modern world and all the people prefer to buy online products. It is also common that many people don’t like their purchases and want to cancel their online orders.

Don’t worry here you will get the complete procedure of cancellation.

How to Cancel Next Order Online

In order to cancel an order on next, you have to read the following steps.

  1. First of all, get login into your account on the official website.
  2. Look for “Recent Orders” from your next account.
  3. Select the order you want to cancel.
  4. Keep the details of the order with yourself and contact the next customer support.
  5. Here is the next customer support service number 023 483 6666.
  6. Talk to the next customer advisor and tell him/her about your cancellation request.

To cancel an order please call at 0333 777 8000 within the 14 days of time period starting from the day you receive your goods.

People can cancel their orders within 14 days after the day on which they receive the items.

All the customers may change or cancel their delayed items from the order.

You can’t cancel the following products on Next CO UK

Following instructions must keep in mind before the cancellation.

All the products like made or customised to your order, (such as photo gifts, made to measure curtains, fabric sold by the metre and personalised goods), fresh flowers, perishable food items, audio or DVD recordings, computer software and games, toiletries and cosmetics where the seal has been broken, or pierced jewellery items are not cancelable.

To cancel an order from next following points will help you better.

  • Make sure you take reasonable care of the products.
  • Don’t use products if you wish to cancel the order.
  • Please use the original packaging in order to return items to next.
  • Orders are cancelable within the time period of 14 days.
  • Next authority is not responsible for any loss or damage to goods during transit. That’s why use a secure or recorded delivery method.
  • If the products are damaged or lost during transit, Next Company may charge you or not refund you.

Pro Tip:

“If you want to know the complete and easy step by step procedure of how to return items to Next then you can ask us in the comment box below. Our staff will help you in this matter. ”

Frequently Asked Questions

What will happen after the cancelation of the next order?

When you will submit the request of cancellation to the next customer support service they will start your refund process. Next will refund you once they get the back order or parcel safely.

How long do next refunds take to process?

Next company will issue your refunds within 7 working days by using the original payment method. In the case of PayPal, refunds can take place within 12 business days.

5 interesting facts you must read about Next

1. Next wiki

The Company styled as next was founded in 1864 by Joseph Hepworth. Next is British multinational footwear, clothing, and home maintenance products Retailer Company.

This company has 700 physical shopping stores, of which 500 are located in the United Kingdom, and the rest of them are across Asia, Europe, and the Middle East.

Next has become one of the largest clothing retailers by sales in the UK similar to H&M, TopShop, and Zara.

2. Next CEO


Want to know who is the CEO of Next plc? The answer is, Simon Adam Wolfson. He was born on 27 October 1967.

Simon is a British businessman and currently working as chief executive of the Next Company. He is also the current CEO of a Conservative life peer.

Former Next chairman David Wolfson was the father of Simon. His education is from Radley College.

3. Next Headquarters


The next corporate head office and headquarters is located in Leicester, England. Here all the working staff works in different departments of this brand. The total numbers of employees are 43,970 by 2018.

  • Next Headquarters Email:
  • Head Office Address: Desford Rd, Enderby, Leicester LE19 4AT, UK

4. Next Net Worth

The next company has a Net worth of £590.4 million till 2019. In 2019, the operating income of next was £762.0 million. Next company has generated a Revenue of £4,167.4 million in 2019.

5. Next Free Delivery

If you are looking for how to get free delivery from next then you can know it here. The delivery to the stores is free of cost.

At the time of order, you will be told of the closest shipping date. For most orders made before midnight any day of the year, shipping to store service the next day applies.

It is not possible to guarantee shipping times. It is available in most stores, except the airport and Fabled stores, and is subject to supply and demand for inventory.


WikiAns hope that you have got the answer to how to cancel next order online. If you are facing any kind of problem then you can tell us in the comment section below.

Our expert team will answer you as soon as possible.

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