If you are looking for how to cancel hudson bay credit card then you are in right place. In this article, you will learn about how can you can cancel your HBC card online. HBC is the parent company of luxury brands Saks, The Bay, and Saks OFF 5TH.  They are doing business in many countries like Canada, USA, UK, Australia, and Netherlands.

Currently, the previous Hudson Bay credit cards are going to be replaced with new Hudson’s Bay Mastercard®. That’s why you have to re-apply for a new neo master hudson bay credit card. The previous card cancellation procedure is very simple and can be done with a single phone call to customer support.

how to cancel hudson bay credit card

In this article, we’ll explain step by step process to cancel hudson bay credit card. You just need to contact HBC customer support to submit your cancellation request. HBC support team is very efficient and they will help you in this matter. For full information please read below. 

How To Cancel My Hudson Bay Credit Card

You can cancel your hudson bay credit card by reaching customer service. We have covered all the means to contact HBC customer support below. Hudson’s bay is discontinuing its previous card programs. Because they have a new business partnership with Neo Financial.

To Cancel HBC Credit Card, apply the following steps:

  • Firstly, press the ‘Cancel Card’ button given below.
  • Next, scroll down the page and hit “Contact us”.
cancel hudson bay credit card
  • Write your email address and name.
cancel hudson bay credit card
  • Choose the topic as “Others”.
cancel hudson bay credit card
  • Write “Cancel My Hudson Bay Credit Card” in the subject field.
cancel credit card hudson bay
  • Next, explain your issue in the empty box and click “Submit”.

By using above simple steps, you can submit your cancellation request. After that customer support team will send you an email with complete information to cancel your HBC credit card.

Some Other Ways To Cancel Hudson Bay Credit Card

There are also some other ways which can be used to cancel HBC credit card. The second method is the use customer service live chat option.

  • Visit the contact page of ‘The Bay’.
  • Scroll down the page and find the chat icon.
  • Click the ‘chat icon‘ to start a conversation.
  • Explain your issue and ask them to cancel your credit card.

The support agent will ask you to provide some information related to your account. After that support team will submit your cancellation request.

However, you can also dial customer service number 1-800-521-2364 (from 7 am-2 am ET, seven days a week) and ask them to cancel your credit card services.

Frequently Asked Questions

Read below frequently asked questions and their answers. These will also give more information related hudson bay credit card and the new Master card by neo.

Is Hudson Bay Credit Card Ending?

Yes. Hudson Bay is introducing the ‘Hudson’s Bay Mastercard powered by Neo’. That’s why the company is going to end its previous card programs. Those customers who have already Hudson’s Bay Mastercard powered by Neo, need to re-apply for a new card.

By doing this, customers will continue to utilise Hudson’s Bay Mastercard. This new card will also give double points on every purchase made by customers.

What Will Happen To My Existing Hudson’s Bay Credit Card/Mastercard?

The new Hudson’s Bay Mastercard is the replacement for existing card programs. This new card is now available for all customers. If you want to get new Mastercard power by neo then you will have to re-apply for it.

The good news is you can keep getting points on purchases made outside of Hudson’s Bay. Also, you will get cashback at many local and national Neo partners.

I Want To Get Hudson’s Bay New Mastercard, Should I Re-Apply For It?

Yes, you should apply again to get a new Hudson’s Bay Mastercard powered by Neo. All existing cardholders can re-apply for new card and continue to earn points. By using this new card you can earn double points as well.

How Long Do Hudson’s Bay Will Process My Application and When I’ll Receive My Card?

Hudson’s Bay will take only 5 minutes to process your application. However, some applications can be sorted out within 24 to 48 hours. The extra time is needed to verify some additional information. The customers can add their cards to their digital wallet online. The physical card will arrive at your address within 7 to 14 business days after being approved.

Will This Impact My Hudson’s Bay Rewards Points Balance?

Not at all. The customers will not see any changes to their rewards points balance. You can continue to earn and redeem points instantly in-store or online at any time. Also, customers can continue to earn points and get cash back at various national and local neo partners.

Is Neo A Prepaid Credit Card?

Neo financial offers credit card options to its users. By the use of this neo card, customers can get three tiers of cash back at different partners and brands. If you will sign up for a card then neo will not charge any monthly or annual fee.

Final Thoughts

WikiAns hope that you have got the answer to how to cancel my hudson bay credit card? In the above, article we’ve discussed all the possible ways to submit HBC credit card cancellation request. Customers can also share their shopping experiences in the comment space below. We’ll publish your reviews on our site.  

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