hollister return policy canada

If you want to know about Hollister return policy Canada, UK, USA, Russia and all other countries then you are in right place.  In this article, you will get complete details of return policy Hollister. If something that you’ve ordered online isn’t quite right then here is a simple solution to return items to Hollister from any country like Canada, Australia, USA, UK etc.

Hollister return policy for Canada and all other countries is very simple and easy.  If the customers are not satisfied with their purchase, then return sale items, swimwear online even if they’ve no receipt. HollisterCo has very good customer service. They remain always ready to solve your problems.

hollister return policy canada

Hollister Return Policy Canada UK USA Australia and Other Countries

Hollister return policy Canada and all over the world is divided into three countries. In this case, if you don’t like anything from Hollister then you can easily return your items back to the company.

To return items, clothes and other articles back to Hollister, you have three options.

  1. Hollister Return Policy Online
  2. Hollister Returns in Store
  3. By Courier to the Hollister Returns Address

1. Hollister Return Policy Online

Hollister return policy for items purchased online is given here. It must be noted that you have 60 days to return any item by using the online return portal.

After the 60 days of shipment date, you will get a refund only in the form of an e-gift card. Read below the steps for how to return Hollister items online.

  1. Firstly, click on the following button “Start Return”.
  2. Then you will see official webpage for Hollister free returns, as given below.
hollister return policy without receipt
  • Next, enter your “Order Number” in the blank field.
  • Further put your “Email address” in the next field.
  • After that, click on “Look up order” button located at the bottom.
  • On next screen, follow the instructions and complete the return process.

Online returns are acceptable within 60 days. Hollister return policy in Canada and all other countries is the same as stated above.

2. Hollister Return Policy in Store

If your purchased items are in original condition then you can easily return or exchange them at store locations. In-store returns are very easy and quick. All the items of the same brand can be returned or exchanged at many Hollister stores.

There is only one condition for in-store returns. Item must be returned to the same stores in the country in which you’ve purchased them. Customers are not allowed to return items by mailing them to Hollister stores.

If the customer has purchased an item from an outlet then he can only return it to that outlet of the same brand in the same country.

Key Points for in store Returns
  • Items must be in original condition.
  • Time period for in store returns is 30 days (if you made purchases at a US store then 60 days).
  • Original tags must be attached to the items.
  • Hollister return or exchange policy without/no receipt, is explained below.
  • All the items must be in same packaging.

Hollister Return or Exchange Policy without/no Receipt

If you have no receipt then you don’t need to be worried about it. Customers can get a full amount of refund if they return any product with the original receipt within the time period of 30 days (in the case of a US-based store then 60 days).

After 30 days (60 days, if purchased at a U.S. store location), you will receive merchandise credit based on the original amount of payment. Customers will get product credit depending upon the original amount of payment. Hollister UK returns policy is the same as above.

Returns without or no receipt

If you want to return Hollister items without or no receipt then you will get a refund depending upon the lowest historical selling price of the product. Hollister exchange policy without receipt is also possible.

3. By Courier to the Hollister Returns Address

You can also return Hollister items by using its official returns address. If you have not started the online return process then this option is suitable for you.

Customers can send clothes and other items back to Hollister at the following address.

Hollister Co. Returns

100 Hollister Co. Way

New Albany, OH 43054


It’s noted that all the customers will have to pay return shipping costs. All the returns sent by customers through their own carrier must be reached at Hollister distribution centre within the time period of 60 days from the date of order delivery.

In this way, you will get the full amount of refund to your original mean of payment.

Hollister Return Policy After 60 Days

Customers can only get the full amount of refund if they initiate the return process within 60 days of the order delivery date.

After this time period, customers will get a refund in terms of an e-gift card only. You can get this e-gift card at your email address used on order.

How long does it take for Hollister to refund?

Hollister will send a refund within the time period of approximately 14 days to the original payment method. It must be noted that some more days may be required to show funds on your payment card statement.

Hollister will send a full refund only if they accepted your return. You should start the return process within 60 days of the order delivery date. Only resalable items will allow for the return process.

Hollister Customer Service Email and Phone Number

If you have any questions then you can contact Hollister customer service HollisterCo@HollisterCo.com or telephone number 0880-297506 or +1-925-359-2568.

Hollister customer support is very efficient. They feel happy to help you always.

Hollister Live Chat

If you want to chat with Hollister customer support then you are in right place.

  1. For Hollister live chat, click here.
  2. Next click on the “chat” icon located at the left bottom of the screen.
hollister live chat

Final Thoughts

WikiAns hope that you have got the answer to Hollister return and exchange policy. Still, if you have any questions then you can ask us in the comment section below.

Expert people will reply to you as soon as possible. You can also contact the Hollister support team by using the above details. Those customers who belong to Russia can contact the eShopWorld website for any further help.

Read Also: How to cancel Hollister order

By WikiAns

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