If you are searching for how to cancel oak furniture land order then you are in right place. You can submit an order cancellation request to oak furniture land customer service just three days before the delivery date. The support team will accept your request and will cancel oak furniture land order for you. In order to speak to someone at customer service, use the following steps. Procedure is same as coach cancel order.
STEPS TO CANCEL OAK FURNITURE LAND ORDER
- You can call customer service team on 0800 440 2254.
- The support hours; Mon-Sat from 9 AM to 6 PM.
- Provide your order number to customer care agent.
- If you ordered in a showroom, call them directly.
- Cancelling order time is up to 3 days before your delivery.
Above steps are very helpful to cancel an order on oak furniture land. However, if you have changed your mind and want to cancel your order then you must give them a notice 3 days before the arranged delivery. After this time, the products will start their journey to you.
MUST READ THESE POINTS BEFORE CANCELLING YOUR ORDER
According to the selling policy of Oak Furnitureland, all the buyers must feel confident while purchasing their favorites products and if any of them want to change or cancel their order can do it easily. For this, you can read following important points given below.
- In order to make exchanges in your purchase please dial 0800 440 2254 and choose option 2, at least three days before the delivery.
- If you have changed your mind and want to cancel your order on oak furniture land then contact customer support up to 3 business days before the delivery.
- Once your order is delivered, Oak furniture land offers you 14 days money back guarantee.
- Those customers who have bought their orders from stores, they have 7 days money back guarantee. However, beds, mattresses and made to order sofas and armchairs are not including in this guarantee.
- For returns and exchanges, please contact customer support within 14 days for online orders and 7 days for showroom orders.
Some of the items are available for free returns. However, the returns fee varies according to the size of the item being collected. At the time of delivery and date, if there is no one to receive the order then oak furniture land will charge you a re-delivery fee.
HOW TO GET A REFUND FROM OAK FURNITURELAND
If you are not happy with your purchase then you can cancel your order for a full refund from oak FurnitureLand. For this, you must need to contact customer service through live chat or dial 0800 440 2254. Once they have received notification for a refund, it takes up to 5 working days for the funds to reach your account.
CAN I REFUSE TO TAKE THE ORDER FROM OAK FURNITURELAND?
Yes, you can refuse to take the order from oak FurnitureLand upon delivery but they will charge you for a failed delivery as set out in the terms and conditions. If you refuse to take delivery, they will charge you for a failed delivery. Your refund will be processed, less the failed delivery charge.
HOW MUCH TIME IS AVAILABLE TO AMEND MY ORDER?
Of course you can make changes to your order, up to 3 working days before your delivery date. However, you can buy many products like dining tables, sideboards, sofa sets, beds, bedside tables, blanket boxes, cabinets, and other furnishing-related items from oak FurnitureLand.
We do hope that you have got the answer to how do I cancel oak FurnitureLand online order? In the above article, we have discussed all the possible ways for cancelling an oak FurnitureLand order. The best way to do this is to contact customer support via live chat. As you can chat with a live person and can explain your problem. To share your thoughts and suggestions please use following comment box.