If you are looking for Givenchy return policy then you are in right place. In this article, you will learn about how you can return items to Givenchy online and get a full refund. Also, we’ll also explain Givenchy store return and exchange policy. Originally Givenchy is a French brand which sells luxury fashion items and assessories. They are selling perfumes and cosmetics. Givenchy gives much importance to customer satisfaction.

That’s why if you have purchased something from Givenchy and you are not happy with your purchase then you can easily use returns process. Also, customers can’t exchange Givenchy items for different sizes and colours. Don’t worry, after the approval of your return, you will get a refund from Givenchy. Using this refund buy a new item according to your size and colour. On this page, we have explained Givenchy online and in-store return polices.

Givenchy return policy

Givenchy return policy is consist of 30 days. These 30 days start from the date you received the orders. Returns are free of cost at Givenchy. Items must be returned in new condition with all labels and original packaging. After following below mentioned return policy guidelines, your return will be accepted and Givenchy will issue a refund. Unfortunately, Givenchy does not offer exchanges. In this case return the previous items for refund and place a new order according to your desire.

What Is Givenchy Return & Exchange Policy?

Givenchy wants its customers to be fully satisfied with their orders. If you are not comfortable with your purchase or what you got is not as you saw on the website, you can send items back to Givenchy easily. Customers can returns items to Givenchy free of cost within 30 days from the ship date. They are offering two types of returns.

  1. Online
  2. In-store

Let’s have a look at Givenchy Return Policy:

  • All items must be in perfect condition with all accessories, covers and boxes.
  • Original packaging and labels shoulde be attached to the products.
  • Also, booklets and a copy of the receipt must be included in the returning parcel.
  • Keep in mind that used and damaged items are not eligible for returns.
  • Givenchy does not offer exchanges.
  • Customers can return unmarked shoes in their original condtion to Givenchy.
  • The shoe box must be undamaged and encased in the shipping box.
  • We suggest that to try shoes on a clean, smoth and carpeted surface.

Above are the important points of return policy. We recommend that don’t take of original tags from the items. Also, the products must be unused and in sellable condition. Place all the accessories and instructions booklets inside return box. If you have purchased items from official website or by phone then you will get a full refund for free of cost returns to Givenchy.

Which Items Are Excluded From Givenchy Return Policy?

Some of the items are excluded from Givenchy return policy. You can’t return or exchange these items for a refund.   

  • Givenchy is unable to accept returns of personalized Eyewears.
  • Once the frame have been fitted with prescription then can’t return it.
  • You cannot return “Made To Order” items to Givenchy.
  • Also the “Personalized” items are excluded from return policy.
  • Returns of “Sale Items” are not possible according to Givenchy return policy sale items.

Here one thing keep in mind that Givenchy does not accept returns of items  originally shipped to the United States and comming back for return outside the USA. Same is the case for Givenchy boutique and store. Givenchy exchange policy is not applicable yet as they do not accept exchanges. In this situation, return the previous order and place a new one with correct measurements. White fox return policy is same as Givenchy.

How Do I Return Items To Givenchy?

In this section, you will know how you can start your return process. Returns are free of cost and provided by Givenchy. In order to return something to Givenchy, please apply the following steps.

  1. First, you need to visit Givenchy official website here
  2. Next log in to your account by using “Member ID” and “Password”.
  3. Then you have to “Verify the order” fields.                                      
  4. In your account, click on “Request Return”.
  5. Find the orders you want to return and select “Reason” for your return.
  6. Lastly, click on “Confirm” to create your return request.

After that Givenchy will send you an email with your return number. Now pack the items with original packaging and place your delivery receipt inside the recevied box. After preparing the package, you have two options for returns. Schedule a pickup with carrier UPS or bring your items to the selected Givenchy stores. To know which stores will accept your returns, read below the Givenchy store return policy.

1. To Return Your Package With UPS:

Givenchy will send pre-printed return label with your order. Place it on the outside of returning parcel. Now contact UPS carrier service for pick up appointment. Just go to www.UPS.com and then inside “shipping” section, click on “schedule a collection”.

2. Givenchy Store Return Policy: Return Items In-Store:

Now the second way is to visit certain Givenchy stores and bring your prepared return box with you. Below you can see the list of eligible stores for returns.

Visit any of the following store for Givenchy in-store returns:

  • Givenchy New York Madison Avenue
  • Givenchy Costa Mesa, California South Coast Plaza
  • Givenchy Miami Aventura Mall
  • Givenchy Miami Design District
  • Givenchy Las Vegas

While visiting the store, please bring your ID. If a third person will come on your behalf then he/she must provide his/her own Identity. First, a store consultant will examine the product if it follows the return policy guidelines then you will get a document acknowledging the return of your item(s). We suggest that keep this document untill you get an email from Givenchy confirming your refund.

Keep in mind, customers will not exchange or get a refund at the store. Customers can get refunds through original payment method. The quality department of Givenchy will process your return within 14 days and then will notify you regarding your return is accepted or not.

Givenchy Refund Policy

Once you will send items back to Givenchy then the returns department inspects them for eligible returns. After the approval of your return, Givenchy will issue your refund. Customers will receive refunds via original credit card or original payment method like Klarna, PayPal etc. Givenchy will not transfer a refund to another account or credit card due to some security reasons. You can get a refund via the original payment method only.

Frequently Asked Questions

Let’s have a look at frequently asked questions and their answers related to Givenchy Return/Exchange Policy.

How Long Givenchy Process A Return?

Givenchy will process your returns within 3 to 5 days after receiving them at the warehouse. Givenchy will send you an email regarding your refund after

After the processing of your return, Givenchy will send you an email regarding refund. The time to process a return may increase around busy events like public holidays.

How Do I Return Faulty Items To Givenchy?

In order to return faulty items to Givenchy use the above return process. Alternatively, contact customer support immediately if you have received damaged items. It may happen in very rare cases. In this case, you can return defective product free of charge to Givenchy.

How Long Does Givenchy Take To Refund?

Givenchy will take 10 to 14 days to refund your amount. However, it is also depend upon your bank processing time. If you have not received refund within 14 days then contact customer support.

What is Givenchy Customer Service Hours?

If you are facing any problem then you can contact support team on every Monday to Saturday between 10 am to 7 pm Paris time. Dial 1 833 908 0147 toll free number if you want to speak someone at Givenchy. You can also reach customer service by sending an email to contact@givenchy.com anytime.  

Does Givenchy Do Free Returns?

Yes, customers can avail the option to return products free of cost within 30 days from the receiving date.

Final Thoughts

WikiAns hope that you have got the answer to how do I return something to Givenchy? In the above article, we have explained all the points of Givenchy return, exchange, and refund policy. Customers can also read above how Givenchy returns work for sale items. Customers can get refunds after the approval of their returns.

Unfortunately, Givenchy does not offer in-store exchanges and refunds. Givenchy will issue refunds via original payment method. However, if you want to share Givenchy shopping experience with other people then you can write it in the comment box below. We’ll publish your reviews on our site.   

By WikiAns

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