If you are looking for Fleet Feet return policy then you are in right place. In this article, you will learn about how you can return shoes to Fleet Feet to get a full refund. Fleet Feet is one of the top shoe selling platforms in the world. The first store of Fleet Feet was launched in 1972. Now this brand has approximately 170-plus locations around the world.

You can also read Fleet Feet used shoes return policy in the below paragraph. In-stead of decreasing role of retail in various communities, Fleet Feet continues to expand in premium countries like USA, UK, Canada, Australia etc. This brand gives much importance to its customers. That’s why if you are not happy with your purchase then you can return items to Fleet Feet easily.

fleet feet return policy

Fleet Feet return policy is very simple and clear. You can return shoes to Fleet Feet within 60 days from the delivery date. Once your return is accepted then you will get a refund from Fleet Feet via orginal payment method.  Getting full refund after return is only due to Happy Fit Guarantee. For complete information please keep reading below.

What Is Fleet Feet Return Policy?

Customer satisfaction is very important for Fleet Feet. If you have purchased an item from Fleet Feet store or on website then you can return it within 60 days. According to Happy Fit Guarantee, once your return is accepted then you will get a refund from Fleet Feet.  

Let’s have a look at Fleet Feet return policy below.

  • Customers can send back unwanted items within 60 days from the ship date.
  • You have to fill out a return form (given below) to initiate your return.
  • Provide proof of your purchase like original order slip.
  • In case if you want to send items back to JackRabbit.com then visit here.
  • All items must be in original condition with all attached labels.
  • You can return lightly worn shoes, clearance items to Fleet Feet.

Your happiness matters that’s why Fleet Feet gives you 60 days return policy. Your return will be processed within 5 to 7 buisness days. However, due to high volume of requests and inquiries, the return process may cause delays. After that, you will get a refund via same payment method. To start your return process, read below.

How Do I Return My FleetFeet.com Order?

You can return an order purchased from the Fleetfeet.com in two ways. Fleet Feet online order returns are free of cost. Fleet Feet do not accept exchanges of online purchased items. In this situation, send unwanted items back to Fleet Feet for a full refund. After that buy a new item according to your choice. You have two options Fleet Feet online returns.

1st Option: Return Via Fleet Feet Store

Yes, online purchased items can be returned to Fleet Feet store. Follow the steps given below to start your return process.

  1. Find the nearest location of Fleet Feet store here.
  2. Provide your packing list or order number to sales associate.
  3. After receiving your return, the refund will be processd within 5 to 7 working days.
  4. It will also depend upon your credit card company or bank.
  5. Fleet Feet will issue your refund via same payment method.

By using above steps you can return your items at Fleet Feet store. Read below another way to send the items back to Fleet Feet via mail.

2nd Option: Return Online Order By Mail

Customers can also return unwanted items through Mail. For this method, you will need to have your order number and email address used to place the order.

You can return something to Fleet Feet by using following steps.

  • First you need to fill out “Return Formhere.
  • Then select either you want to return “Entire order” or “Partial order”.
  • Now choose the “Reason for Your Return”.
  • Next, enter your “Order number & Email” then press “Submit” button.

Now pack your items and include a copy of the packing list which was received with the order. Alternatively, you can clearly write your order on the return shipping label. After that, stick Fleet Feet return label on the outside of the package. In case, if previous shipping label(s) are existed there then be sure to completely remove them.

Now go the nearest USPS, Walgreens or FedEx location and drop off the package. We suggest you to write your tracking number for future reference. If you will ship order from multiple locations then Fleet Feet will take extra time to process your return. Normally, 5 to 7 business days are required to process your return.

However, it may take some more time during holidays or high volume requests. The Fleet Feet return window will remain open for 60 days starting from the ship date. Once your return is accpeted you will get an email from Fleet Feet. After that you can get your refund.

Fleet Feet Store Return Policy

If you have purchased items at a Fleet Feet store then you can only return them to a store. The items purchased at the store cannot be returned to Fleet Feet via mail.

  • The products must be in original condition.
  • You can return items within 60 days from the purchasing date.
  • Exchange option is available for in-store purchased items.
  • Must bring original order slip while visiting the store.

Fleet Feet will not accept returns without order receipt or if the items are opened and damaged. Once your return is approved then you will get a refund or you can exchange item with other items of the same price.

Frequently Asked Questions

Let’s have a look at frequently asked questions related Fleet Feet shoe return policy.

Can You Return Used/Worn Shoes To Fleet Feet?

You can return used or worn shoes to Fleet Feet for exchange option or store credit. Worn shoes can’t be returned for a full refund. Refund will only be processed if the items are unused, unworn with original tags and a valid receipt.

Can I Return Online Purchases To Stores?

Yes, you can return online purchased items to Fleet Feet stores. Customers can return online items to a store within 60 days. Just visit the nearest store bring original order slip with you. Ask the customer service agent to start your return. Keep in minde, your refund will be issued in within 7 to 10 business days.

How Long Do Fleet Feet Process My Return?

You return will be processed within 5 to 7 business days. However it make some more time during high volume requests or around public holidays. Also, Hoka return policy is same as Fleet Feet.

Can You Exchange Online Purchased Item?

Unfortunately, exchange option is not availabe for online purchased items from FleetFeet.com. However, adopt the return process to send previous items back to Fleet Feet and then place a new order of your desire. Online returns are possible in two ways. In-store and by mail. Both methods are explained above.

How Long Does It Take To Get A Refund From Fleet Feet?

Once your items will arrive back at Fleet Feet warehouse then you will get a refund. The refund process may consist of 10 working days. It will also depend upon your bank processing time. Some financial institutions or banks take different time to show pending refunds in your account.

I Used A Gift Card On My Order, How Will I Be Refunded?

Fleet Feet will process your return after receiving the items back to wareshouse. Your return will be process within 24 hours and the refunded amount will be transferred to the original gift card. In case if you don’t receive the refund via gift card then please contact customer service at support@fleetfeet.com

How To Return A Gift Order To Fleet Feet?

You can return gift item that was purchased by someone else for a full refund. However, the refund will be processed via original card that was used to place the order. Unfortunately, the refund will not be sent another payment method.

You can also visit locat Fleet Feet to see what options are available for you. Customers can find the Fleet Feet locations here.

What Is Fleet Feet Happy Fit Guarantee?

If you are not happy with your purchased item at Fleet Feet store or FleetFeet.com then return it within 60 days. You may return or exchange item if it doesn’t make you happy. It is the promise of Fleet Feet.

Final Thoughts

WikiAns hope that you have got the answer to how do I return worn shoes to Fleet Feet? In the above article, we have discussed all the major points of Fleet Feet return policy. You can return items to get a full refund. However, worn or used shoes can be exchanged at a Fleet Feet store.

However, if you want to share your shopping experience then you can write it in the comment section below. Experienced Fleet Feet customers will also reply to your questions. We’ll publish your reviews on our site. Be honest while writing your review.

By WikiAns

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