If you are looking for white fox boutique return policy then you are in right place. In this article, you will learn about how you can return or exchange items to white fox boutique. Also, you can read below the complete guide on whitefox return, exchange, and refund policy. This brand was launched in 2013 and now it has become one of the top online shopping platforms in the world. Georgia and Daniel are the co-founders of White Fox Boutique. Their prices are very affordable.
WhiteFox Boutique has now become a popular brand in premium countries like USA, Australia, New Zealand, UK, Canada, Mexico etc. If you have purchased a product on White Fox then you can return it easily online or in-store. This brand gives importance to customer satisfaction. Therefore, if you are not happy with your purchase then White Fox Returns are best option for you. The extended return period is consist of 60 days. Yes, you can return any items within 60 days until next update on return policy.
White fox return policy is very clear and up to date. Customers can return any unwanted items to Whitefox boutique within 60 days. However, this extended 60 days return period can be changed on the next update. Once your return is accepted then you will get a full refund. White fox boutique will process your refund in the form of store credit. Further, customers can use this store credit for next 12 months. For complete information, please read below.
What Is White Fox Boutique Return Policy?
Whitefox return policy has been extended for 60 days until next notice. White fox boutique wants its customers to be fully satisfied with their purchases. That’s why if you don’t like received items, send them to White fox within 60 days from the ship date. If you have used discount codes at the time of purchasing items, then you will get the only refund of the actual price that you’ve paid (without discount codes).
Let’s have a look at Whitefox Return Policy:
- Customers can return items within 60 days after receiving them.
- White Fox Boutique will not issue refunds for incorrect sizing and change of mind returns.
- Refunds will be processed via store credit which will remain valid for 12 months.
- All items must be in original and clean condition with tags and labels.
- White fox will accept your items if they are unwashed, undamaged, unworn, unperfumed and free from make-up.
- Send the items back to whitefox with full protection.
In case you are sending shoes back to whitefox, must send the shoe box in its original condition. For this, you can put the box inside a postage bag to protect it from any damage. The Shoe box must be encased within the postage box. Read below which items are excluded from white fox return policy.
Which Items You Can’t Return To White Fox Boutique?
Some of the items are excluded from whitefox return policy. These are listed below.
- You can’t return “Final Sale” items to White Fox Boutique unless they are faulty/defective.
- Change of mind returns will not be accepted.
- Whitefox will not accept the returns of fake tan, socks, sticky bras, boob tape and earrings due to hygienic reasons.
- Returns are possible only in the case you’ve received above items as defective or faulty items.
- All the clothes and swimwears with broken hygiene seal. However, you can try clothing & swimwears on over underwear for hygiene.
- White Fox Boutique will not responsible for any damage to parcels while sending them back to warehouse.
If the returning items do not follow the above policy guidelines then you will not get a refund from white fox boutique. Also, we recommend you use a trackable delivery service. Keep the tracking information to trace your returns.
How Do I Return Items To White Fox Boutique?
If you are not satisfied with your purchase then you can send items back to White Fox Boutique within 60 days from the receiving date. We’ve divided returns process into 4 ways.
- Returns From USA
- White Fox Australia Returns
- New Zealand Returns
- Rest of World Returns
1. Returns Form USA
If you are living in USA and want to return items to white fox boutique then you can do it easily. Apply the following steps to initiate your return.
- First, you need to “Submit A Return” request here.
- If a pop-up appears on your screen then select “USA, CAD, Mex”.
- Enter “Order Number & Email” then press “Return Items”.
Post your items by using two options. Both are explained below.
1st Option:
Those people who are located in the United States can send items back to White Fox Boutique for store credit by using flat rate returns portal.
- First of all, visit White Fox “Return Portal” here.
- Write your “Order Number, Email” and then press “Enter”.
- Put the next required information & purchase postage of $19.95.
- Now you can download & print “White Fox Returns Label”.
- Paste the return label on to returning parcel at the post office.
- In case, if you are using original packaging then remove any old addresses on it.
- Go to the nearest “USPS box or office” and post your parcel.
Your parcel will be sent to white fox boutique warehouse in Australia and it will take approximately 4 to 5 weeks.
2nd Option:
If any customer does not want to follow the above method then send the parcel with your own method to the following address. This option is also helpful if you don’t have a printer at home to print return label.
White Fox Boutique Return Address:
White Fox Customer Returns
45-49 Dunning Avenue
Rosebery
NSW, 2018
AUSTRALIA
2. White Fox Australia Returns
Australian customers can return items to White Fox Boutique by using following address. Returns are accepted within 60 days from the delivery date.
- Login to your white fox boutique account and “Submit A Return”.
- Write your order number and email address in the required fields.
- Press the “Return Items” & you will see your ordered items.
- Mark the items you want to return and click “Next”.
- Choose the reason for your return and select the quantity from drop down.
- In the last step, you have “Two Postage Options”.
Choose any one of them which suit you most. To know what type of postage options will appear, read below.
First Option: Own Shipping Method
If you use your own return shipping method then you will get an email in which you can find the return address of White Fox Boutique warehouse. Send the items back to white fox by using your own shipping method. Must cover the postage to send items safely.
Second Option: Pre-paid Shipping Label
In the second method, you can find out prepaid return label via email. Attach this label to your returning parcel and take it to the nearest post office. Once your parcel will arrive at returns department then White Fox Boutique will deduct $9.95 AUD from your store credit.
3. New Zealand Returns
People of New Zealand can send unwanted products back to White Fox Boutique by using a flat rate return option. Apply the following steps to start your return.
- Submit your “Return Request” here before going to post your items back.
- After the return request, visit “White Fox Return Portal” here.
- Fill out required information and buy the flat rate postage of $9.10AUD.
- Next, download and print the “Whitefox Returns Label NZ”.
- Now attach the return label to your returning parcel.
- Visit the nearest NZ Post box or office and place your parcel.
Keep in mind that the label will have a New Zealand address then your parcel will be forwarded to Whitefox boutique warehouse in Australia. It will require approximately 3 to 4 weeks to arrive in Australia.
4. Rest Of The World – International Returns
In this section, you will know about how white fox boutique international returns work for rest of the world’s customers.
To start whitefox international returns: follow the below steps:
- First, sign in to your account and submit a “Return Request”.
- Enter your email and order number, then click “Return Items”.
- Find the items you want to return and click “Next”.
- Choose the reason for your return and quantity from drop-down list.
- Lastly, select “Store Credit customer to return products”.
After following the above steps, you will receive an email regarding White Fox Boutique returns address. Send the items back to Whitefox returns address by using your own shipping method. Please cover the postage to protect it from any damage.
Frequently Asked Questions
Let’s see below some of the frequently asked questions and their answers related to White Fox Return Policy.
How Long Do I Have To Return An Item?
You can return items to white fox boutique within 60 days from the ship date.
What Do You Know About White Fox Exchange Policy?
Unfortunately, you can’t exchange items at white fox boutique. Don’t worry we’ve another solution for you. Send the previous item by using returns white fox boutique. Once your return is accepted, you will get a full refund via store credit. Now place a new order according to your choice by using store credit. You can use this refunded store credit within 12 months.
How Long Does It Take To Process My Return?
White fox boutique will process your returns within 4 to 4 working days. It may take more time during high-volume periods.
How Do I Return A Faulty Item To White Fox Boutique?
It may happen in very rare cases. However, if you have received a faulty/defective item then reach customer support by sending an email to info@whitefoxboutique.com and attach 2-3 clear pictures of the fault or defect you are seeing.
White Fox Boutique will gladly accept the returns of clothes with manufacturing fault and will issue a refund, store credit or direct replacement.
Can You Return Sale Items To White Fox Boutique?
No, you can’t return sale items to white fox boutique unless they are defective or faulty.
How Do Returns Work As Guests Checkout?
White fox boutique returns work same for guests checkout. If you have placed an order as ‘Guest’ and now want to return the items then visit the official website and click on “Submit A Return”. Enter your order and email address used for the order.
Once your return is processed, you will get a refund via store credit. This store credit will be transferred to the email address used to place the order. in order to get your refund, you will need to register the account here.
How Do White Fox Boutique Returns Work With AfterPay?
If you have used Afterpay while placing your order then you will get a refund via store credit for the final price of the item(s). Afterpay will detect the price of each instalment until the order has been paid in full.
Final Thoughts
WikiAns hope that you have got the answer to how do I return something to the White Fox Boutique? In the above article, we have discussed all the major points of whitefox return policy. You can also read above which items cannot be returned to white fox. The steps to download white fox return label are also available above.
However, if you want to share your white fox shopping experience with other people then you can write it in the comment box below. We’ll publish white fox boutique reviews on our site. Be honest while writing your review.
