Searching for how to cancel Cotton On order online? Don’t worry you are in right place. Sit back and read this article carefully. Here you will complete a guide on how you cancel an order on Cotton On.

This company was started in Australia. The headquarters of Cotton on is also located in La Mirada, CA, USA.  This company work like goat and footlocker.

how to cancel Cotton On order online

Cotton On cancel order is available on both platforms mobile app and website. The order processing system of the Cotton on is very fast. Once you purchased something then they are unable to cancel it.

However there is a solution to cancel cotton on order online that is described below. 

This company has business operations in more than 18 countries like Brazil, US, UK, Malaysia, Singapore, Hong Kong, Philippines, Thailand, Indonesia, UAE, Saudi Arabia, Oman, Jordan, South Africa, Namibia, Botswana, Australia, New Zealand.

How To Cancel Cotton On Order Online

If you have changed your mind and want to cancel cotton on order online then apply the following steps immediately after placing the order.

  1. To cancel cotton on order, visit official website or open mobile app.
  2. Next, go to your order history and look for recent order.
  3. Note down the order number and click on “Live Chat Option”.
  4. Write your name, email address, order number and start chat.
  5. Submit a request order cancellation to Cotton On Customer Service.

Cotton On customer service live chat option is given below. If you have spoken to cotton on customer care agent immediately to cancel your order then they will do it for you.

However, if you are late then above steps are workable for you. In this situation you can only return your order back to cotton on. Once they got it back, they will issue refund.

If you want to change the items or sizes in your order then you can do it by contacting through live chat option.

Cotton on order processing system is very fast. That’s why you have to contact customer support service as soon as fast. If you got late then they are unable to do anything for you.

Cotton On Customer Service Live Chat

Customers can perform live chat with Cotton On support team 24/7. Apply the following steps, in order to talk with Cotton On customer care agent.

  • To start cotton live chat, visit the official website here.
  • Next, you have to click on red button “Chat/Help” at the bottom of screen.
  • Now type “contact” in the search box.
  • Next, scroll down and you will see “Live Chat” button, tap on it.
  • Fill out the required information in the empty fields and then hit “Start Chat”.

By following above steps, you can reach out to cotton on customer service immediately and ask them to cancel/change your order. For people living in different countries, use different buttons given below.

Delete or Cancel Cotton On Account

Customers can also cancel Cotton On account online. For this, you have to click on ‘unsubscribe’ link, available at the end of emails you are getting.

If this link is not available there, then read above paragraph and start live chat with customer support team. Request them to cancel your account or send you an email containing “delete account” link.

How Do I Cancel Cotton On Perks?

Customers can opt-out of Cotton On & Co. Perks emails by clicking on “unsubscribe” link. These emails will keep you update regarding events, exclusive offers and your rewards.

Visit preference centre via a link present in your emails. However, if you are facing any kind of problem then reach out cotton on custom service through live chat option, given above.

How To Cancel Typo Order

Customers can cancel typo order online by contacting customer service. Support team will only change or update your online order.

The fastest way to reach out cotton on customer service is to use of live chat option. All the customers can contact through live chat by reading above paragraph.

What If It’s Too Late To Update My Order?

To change or update cotton on delivery address, contact customer support team. They will contact postal service provider to change the delivery address or return the order back to company.

If Cotton On got it back, they will ask you to confirm the correct delivery address.

Cotton On Complaints Email

Those people who are living in USA, UK, NZ, Singapore, Canada, South Africa, Malaysia and other countries, can contact by using complaints email address and

Australian customers can use email address to ask any questions.


WikiAns hope that you have got the answer to how do I cancel cotton on order online? However, if you have any questions in your mind then write them in the comment box below.

Our team will reply to you as soon as possible.

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