If you are looking for SHEIN return without original packaging then you are in right place. In this article, we will cover all the aspects of SHEIN return Policy. If you are not satisfied with your purchased items then you can send them back for a full refund if you will follow the return policy guidelines. Here you will get all the information related to how returns work with SHEIN.

Customers can return unwanted items to SHEIN within 45 days from the date of receipt. Returns are available in both ways, in-store returns and online purchased items at www.shein.com. Sometimes SHEIN will accept your returns without original packaging. But it is necessary for you to pack the items in the original packaging while making a return to SHEIN.

shein return without original packaging

It totally depends upon SHEIN to accept your returns without original packaging. Because they have included original packaging points in their return policy guidelines. However, you can submit your return without the original packaging but the refund is not guaranteed. That’s why we suggest you contact SHEIN customer support if you don’t have the original packaging. To get more information, read below.

Can You Submit SHEIN Return Without Original Packaging?

The answer is between yes and no. Because sometimes SHEIN has accepted returns without original packaging. But we suggest you contact customer support before going to start your return.  Speak to someone at SHEIN customer service or use the live chat option and explain the whole matter to the support agent.

Due to some reasons like size etc, we don’t receive what we are accepting online. This can happen to anyone. Therefore, if you are not happy with your purchase then here you will get full information on how to return SHEIN clothes for free.

Let’s have a look at SHEIN Return Policy:

  • Not happy with your purchase? Return items within 45 days from the delivery date.
  • SHEIN items must be unused, unwashed and undamaged for returns.
  • Your first return to SHEIN is free of cost.
  • Next, you will have to pay $7.95 in shipping charges.
  • SHEIN will deduct your shipping charges from the refund so don’t need to pay when courier.
  • All the original tags and labels must be attached to the products.

Returns after 45 days will not be accepted at SHEIN warehouse. First-time returns are free. See which items are excluded SHEIN return policy.

Which Items You Can’t Return To SHEIN Without Original Packaging?

SHEIN will not accept the returns of the following listed items. Otherwise, you can return any product to SHEIN.

  • You can’t return Bodysuits and underwear.
  • Products in the “beauty” category are excluded from SHEIN.
  • Returns of Party and event products are not acceptable.
  • DIY supplies and Pet accessories.
  • Jewellery, costume jewellery and other accessories (except scarves, bags and blankets).

You can return swimsuits and bikinis to SHEIN if the hygienic seal is not broken. Also, you can’t return damaged, stained and used products. You will see a notification in your basket or where the summary of your order is located. To return your items, read the below paragraph.

How Do I Return Items To SHEIN?

In this section, you can read step by step process to start your return. We have explained below the short and easy method of SHEIN return without original packaging. Just follow these steps to return your clothes and other items to SHEIN without any difficulty.

  1. First, you need to visit SHEIN official website and log in to your account.
  2. Go to your “Order History” and find the order you want to return to SHEIN.
  3. Scroll down the page and click on “Return” button.
  4. Fill out the return form and “Choose The Reason” for your return.
  5. Pack the products in the original packaging and past return label on it.

Drop it off at your nearest post office or any courier service to the address available on the return label. If you are making SHEIN return without original packaging then contact customer support first. The support agent will guide you on this matter.

Do SHEIN Returns Are Free Of Cost?

The shipping cost for your 1st return is free. You can download the return label by using the above steps. Send the parcel back to SHEIN warehouse within 45 days of the receipt. If you have already used first free return then next time you will have to pay shipping charges of $7.99 USD. You can use any one of the following types of SHEIN shipping fees.

  1. Send the parcel by using SHEIN return label with a shipping cost of $7.99 USD. SHEIN will cut this fee from your refund.
  2. Otherwise, use your own shipping method at your own cost.

Warning: This trick will lead you towards How to get SHEIN refund without returning items


Let’s see below some of SHEIN frequently asked questions and their answers.  

How Long Do SHEIN Will Process My Return?

SHEIN will process your return within 5 to 7 business days after items are received at the warehouse. Once your return is processed then you will get a refund. The SHEIN will deduct shipping charges from your refund.

How Long Does Shein Take To Refund?

SHEIN will take up to 10 working days to process your refund. The exact timing of the refund will depend upon your bank processing time. Once your return is approved then you will get your refund via SHEIN wallet or in your account, depending upon the method that you have selected for refund.  

Read Here: How to get a refund on SHEIN

What If I Removed the Tag and Original Packaging?

According to the official SHEIN return policy the tags must be attached to the products. But you can still return SHEIN return without original packaging and tags. Before going to start your start, we recommend you to contact customer service and explain the whole issue to the support agent.

Can I Wear Items and Still Return Them?

No, you can’t return worn items to SHEIN. Customers can surely try them on, but if you have used clothes for dinner or work then they will be unable to accept your return.

Final Thoughts

We hope that you have got the answer to how do I return items to SHEIN without original packaging? Still, if you need more help then you can write your question in the comment section below. Experienced people will reply to you. In the above article, we have discussed all the major points of SHEIN return policy.

You can return items purchased from a store or website online. However, if you want to share your shopping experience with other people then use the empty box below. We’ll publish your reviews on our site. Your honest SHEIN reviews will help new customers.

See Also: How to Stack Coupons on Shein

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