If you are for Saucony return policy then you are in right place. In this article, you will get complete guide on how you can return items to Saucony. We’ll also explain to you which exchange or refund options are available for you while sending an item back to Saucony. So keep reading this article thoroughly, it will give you a full solution on how to return Saucony.
Customers can return unworn products within the time period of 30 days from the shipping date in accordance with Saucony return policy. You will be glad to know that you can exchange items at Saucony without any costs. Yes, the exchanges are totally free. But you have to return the item within 21 days for a free exchange. Otherwise, company will cancel your return.
Saucony is an American brand of athletic footwear and apparel that started in 1868. Since its creation, Saucony has made a leading place in the world’s athletic footwear and apparel market. It offers you world-class running shoes, apparel and timeless retro footwear. Below you will also know about how you can download Saucony return label and take a printout without a printer.
Saucony Return Policy – Important Points You Must Know
Saucony will accept your return within 30 days of the delivery date. Once your return is accepted then you will get a refund from Saucony via original payment method. Also, use original packaging to send the items back to Saucony. If you use the label provided on the official return page of Saucony website then you will not be charged for exchange.
Let’s have a look at important points of Saucony Return Policy:
- Products must be reached to Saucony in the original packaging and within 30 days of the purchase date.
- If you send the item beyond this date then your return will not be accepted.
- Saucony has the right to refuse worn or damaged products.
- Fill out and download the packing slip available for print on official website. Also, use original packaging or a decent carton to pack the merchandise.
- Put inside return form in the returning parcel. We suggest you keep the shipping receipt number for tracking and reference.
After the approval of your return, you will get your refund through original credit card which was used at the time of purchase. The above guidelines are quite similar to speedo return policy.
How Much Time Will Saucony Take To Process Your Return?
Saucony will process your return within two weeks maximum, extended in some cases. You will be notified an email once Saucony will accept your return. You can see your refund on your credit card, or via the same payment method, within two billing cycles. It must be noted that Saucony will charge a $5.00 return fee for your refund.
Saucony Exchange Policy
Suppose you do not like the product you received, feel free to exchange it. If we don’t receive returns within 21 days then exchange orders will be automatically cancelled.
How To Return Shoes to Saucony?
The return of unworn merchandise is gladly accepted within 30 days after shipment. You can return an order to us by mail or any Saucony’s retail store following listed steps. If we don’t receive returns within 21 days then exchange orders will be automatically cancelled.
1. By Visiting Any Saucony Store:
If you want to return any product to Saucony then you have the option of in-store returns. For this, you must bring your order confirmation email along with original form of payment.
2. By Mail:
For this, you will need to fill out an online return form. Below is the button to start your Saucony return. You must know about your order number and zip code before going to initiate your return. Start Your Return or Exchange now.
How Do I Print A Saucony Return Label?
You can download Saucony return label by visiting official return page. You will have to enter your order number, email address and your zip code. Once you have done, click on “submit” button.
- After the submission, you will redirect to a new page where you can see your order details.
- Go down to the page and you will see the product you want to return.
- Click on “I would like to” and select “Return this item”.
- Next, you will have to select the “reason” for your return.
- After choosing the appropriate reason, click on “Submit Return/Exchange”.
Once you hit the submit button, after a short while, you will be redirected to another page where you can find a link to download Saucony return form. By using this link, you can download Saucony return label and then print it using a printer at your home. If any customer has no printer at home, then use local printing services establish near you.
After taking print out include the summary sheet in your return package and stick the return label outside the parcel. You must include these both documents for a successful return to be processed.
I Don’t Have A Printer At Home, What Should I Do Now?
The return process through the online portal will require a printer because you need to attach a shipping label and a return document with the product. We always provide you with a PDF to download that contains a shipping label and return document. If there is no printer in your home, call customer service at (800) 282-6575.
Saucony Defective Product Form
We apologize for the inconvenience with our product. We provide you with help regarding your concern, please read the following definition of a defective product. These guidelines define a defective product. Our review team will determine a defective product by keeping in mind the following guidelines.
Definition of a Defective product:
A product that has a manufacturing or design defect in it, called a Defective product.
Examples of the products that are not defective:
- Responsibility for proper fit is on the customer, improper fit is not accepted.
- Comfort issues.
- Products have been taken from aftermarket sources such as online auction sites, liquidators, consignment shops, private sellers and salesman samples.
- If your product has worn stitching, worn sole or frayed webbing.
- If your product is damaged as the result of misuse, normal wear, tear or damage that occurred during storage.
- Damaged laces, lace retention devices, and broken and worn soles are non-returnable.
If you find that your product has a manufacturing or design defect, please call us at (800) 282-6575.
How To Get A Refund From Saucony?
Refunds of returns will be refunded to the original card used at the time of purchase. Keep in mind, that the shipment charge of $5.00 will be deducted from your refund. We can take two weeks to complete the return process. After completion of the return process, you will receive a return process. Your refund can take up to two billing cycles to appear on your credit card.
What Do You Know About Saucony Warranty?
Our shoes can last for around 400 miles of running. Worn shoes increase injury risk, so make sure to always monitor shoes for signs of wear and tear throughout your training.
Will Saucony Provides Free Returns?
Always return products in their original boxes. If you give the provided label, you will not be charged for the cost of exchange shipping. For tracking purposes, please keep a copy of the return/exchange documentation.
We hope that you have got enough information related to Saucony return policy, have you not? In the above article, we have discussed all the possible ways to return unwanted items to Saucony. You can also read above the Saucony exchange and refund policy.
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